At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences at Horns Inn.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts on food, drinks, gym memberships, and more!
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Be part of a vibrant community and make every guest feel valued.
- Qualifications: Must be 18+ with experience in hospitality and team leadership.
The predicted salary is between 24000 - 30000 € per year.
Location - Horns Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Horns Inn.
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Just a short distance from New Forest and Bournemouth's beaches is The Horns Inn, a charming pub serving traditional British food with a premium twist. With delicious dishes ranging from hearty Sunday roasts to seasonal specials, lighter lunches, indulgent desserts and more, our food menu is brimming with bites for every occasion. Our range of drinks covers craft and cask ales, wines, gins and artisan cocktails, plus our vast outdoor space makes the perfect spot for our guests to sit back and enjoy our tasty tipples in the sunshine.
Whether they are out for a trip to the beach or just fancy a treat, we're the ideal place for everyone, including their four-legged friends.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Horns Inn you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Horns Inn directly.
Front of House Team Leader in Ferndown employer: Heritage Pubs - Stonegate Group
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant work culture that champions inclusivity and individuality. As a Front of House Team Leader at Horns Inn, you'll enjoy a range of benefits including flexible working hours, discounts on food and drink, and access to award-winning development programmes, all while leading a passionate team in a charming location near New Forest and Bournemouth's beaches. Join us to create memorable experiences for our guests in a supportive environment where your contributions are valued.
Contact Detail:
Heritage Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Ferndown
✨Tip Number 1
Get to know the venue! Before your interview, pop into Horns Inn and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. We want to see how you can bring our shared vision to life and create that warm, welcoming environment for guests.
✨Tip Number 3
Be yourself! At Stonegate Group, we value individuality and inclusivity. Don’t be afraid to let your personality shine through in your interview. Share your passion for hospitality and how you can contribute to making every guest feel valued.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Horns Inn. Make sure to highlight your relevant experience and why you’re excited about this opportunity!
We think you need these skills to ace Front of House Team Leader in Ferndown
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick—this helps us get a feel for how you'd fit into our team.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values and the job description. This shows us that you've done your homework and are genuinely interested in joining our team at Horns Inn.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff—just get straight to the good stuff about why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved. We can’t wait to hear from you!
How to prepare for a job interview at Heritage Pubs - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with Horns Inn and its offerings. Understand the menu, the atmosphere, and what makes it special. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to create a warm and welcoming environment for both guests and staff.
✨Emphasise Inclusivity and Diversity
Stonegate Group values inclusivity, so be ready to discuss how you can contribute to a diverse workplace. Share any experiences you have in fostering an inclusive culture and how you would ensure every guest feels valued and comfortable at Horns Inn.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, management style, or future goals for Horns Inn. This shows that you're not just interested in the role, but also in how you can fit into their vision.
