Deputy Pub Manager — Lead Team & Drive Guest Experience
Deputy Pub Manager — Lead Team & Drive Guest Experience

Deputy Pub Manager — Lead Team & Drive Guest Experience

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Heritage Pubs - Stonegate Group

At a Glance

  • Tasks: Lead a dynamic team and create unforgettable guest experiences at the Green Man pub.
  • Company: Heritage Pubs - Stonegate Group, known for its vibrant and inclusive culture.
  • Benefits: Enjoy bonuses, development programmes, and discounts across our managed pubs.
  • Other info: Join a fun environment with great opportunities for personal and professional growth.
  • Why this job: Make a real impact by inspiring your team and enhancing guest satisfaction.
  • Qualifications: Experience in hospitality and strong leadership skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

Heritage Pubs - Stonegate Group seeks a Deputy Manager for the Green Man pub in Hemel Hempstead. This role focuses on inspiring and empowering the team to deliver outstanding guest experiences.

Responsibilities include:

  • Providing guidance
  • Supporting the General Manager
  • Maintaining operational standards in a vibrant and inclusive environment

The selected candidate will enjoy various benefits including bonuses, development programs, and discounts across managed pubs.

Deputy Pub Manager — Lead Team & Drive Guest Experience employer: Heritage Pubs - Stonegate Group

Heritage Pubs - Stonegate Group is an exceptional employer, offering a vibrant and inclusive work culture at the Green Man pub in Hemel Hempstead. Employees benefit from competitive bonuses, comprehensive development programmes, and exclusive discounts across our managed pubs, all while being part of a team that prioritises outstanding guest experiences and personal growth.
Heritage Pubs - Stonegate Group

Contact Detail:

Heritage Pubs - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Pub Manager — Lead Team & Drive Guest Experience

Tip Number 1

Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out to current or former employees at the Green Man. Building connections can give us the inside scoop on what they’re really looking for.

Tip Number 2

Show off your personality! When you get that interview, let your passion for guest experiences shine through. Share stories about how you've inspired teams in the past and how you can bring that energy to the Green Man.

Tip Number 3

Research is key! Familiarise yourself with the Stonegate Group and their values. Knowing their approach to hospitality will help us align our answers during interviews and show that we’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the team at the Green Man and ready to take on the challenge of being a Deputy Pub Manager.

We think you need these skills to ace Deputy Pub Manager — Lead Team & Drive Guest Experience

Team Leadership
Guest Experience Management
Operational Standards Maintenance
Coaching and Mentoring
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Customer Service Excellence
Conflict Resolution
Staff Development
Sales and Promotions Knowledge

Some tips for your application 🫡

Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating outstanding guest experiences. Share any relevant examples from your past roles that highlight how you've inspired and empowered your team to deliver top-notch service.

Highlight Your Leadership Skills: As a Deputy Pub Manager, you'll be guiding the team, so make sure to showcase your leadership abilities in your application. Talk about times when you've supported your colleagues or taken charge to maintain operational standards in a busy environment.

Be Authentic and Personable: We want to get to know the real you! Use a friendly tone in your application and let your personality shine through. This role is all about creating a vibrant and inclusive atmosphere, so show us how you can contribute to that.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Green Man pub. We can't wait to hear from you!

How to prepare for a job interview at Heritage Pubs - Stonegate Group

Know the Pub Inside Out

Before your interview, make sure you research the Green Man pub and its unique offerings. Familiarise yourself with their menu, special events, and any recent news. This will show your genuine interest in the role and help you connect with the interviewers.

Showcase Your Leadership Skills

As a Deputy Pub Manager, you'll need to inspire and empower your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated staff and improved guest experiences. Be ready to discuss your approach to team dynamics and conflict resolution.

Emphasise Guest Experience

Highlight your passion for delivering outstanding guest experiences. Think of specific instances where you went above and beyond for customers. Discuss how you would maintain operational standards while ensuring guests leave with a smile.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the pub's culture, team dynamics, and future goals. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.

Deputy Pub Manager — Lead Team & Drive Guest Experience
Heritage Pubs - Stonegate Group

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>