Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional guest experiences in a vibrant pub setting.
- Company: Heritage Pubs - Stonegate Group, known for its welcoming atmosphere and community spirit.
- Benefits: Enjoy discounts on food and drink, flexible hours, and growth opportunities.
- Other info: Join a dynamic team where every day brings new challenges and rewards.
- Why this job: Be a key player in creating memorable moments for guests while developing your leadership skills.
- Qualifications: Must be 18+, with strong customer service skills and a passion for mentoring.
The predicted salary is between 20000 - 25000 £ per year.
Heritage Pubs - Stonegate Group is seeking a Team Leader for Tullie Inn in Scotland. The role involves supporting and coaching the team to ensure the best guest experience.
Responsibilities include:
- Maintaining service standards
- Ensuring compliance
- Creating a welcoming atmosphere
Ideal candidates should be at least 18 years old, possess strong customer service skills, and have the ability to mentor team members.
The position offers various perks including:
- Discounts on food and drink
- Flexible working options
- Opportunities for development
Team Leader, Hospitality & Guest Experience (Flexible) in Alexandria employer: Heritage Pubs - Stonegate Group
Contact Detail:
Heritage Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Hospitality & Guest Experience (Flexible) in Alexandria
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values. We want to show them that we’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your passion for hospitality shine through. We want them to see how you can create that welcoming atmosphere they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you nail that interview and land the job!
We think you need these skills to ace Team Leader, Hospitality & Guest Experience (Flexible) in Alexandria
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences where you've gone above and beyond to create a memorable guest experience – it’ll show us you’re the right fit for our team!
Highlight Your Leadership Skills: As a Team Leader, we want to see how you can support and coach others. Include examples of when you've mentored or led a team, and how you’ve helped them achieve their goals. This will help us understand your potential in fostering a welcoming atmosphere.
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We appreciate authenticity, so share your unique story and what makes you excited about joining our team at Tullie Inn. It’ll make your application stand out!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Heritage Pubs - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure to research Tullie Inn and its unique offerings. Familiarise yourself with their menu, service style, and any recent events or promotions. This will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Coaching Skills
As a Team Leader, mentoring is key. Prepare examples of how you've successfully coached team members in the past. Think about specific situations where your guidance led to improved performance or guest satisfaction, and be ready to share these stories during the interview.
✨Demonstrate Customer Service Excellence
Highlight your customer service skills by discussing times when you went above and beyond for guests. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions positively impacted the guest experience.
✨Emphasise Flexibility and Team Spirit
Since the role offers flexible working options, express your adaptability and willingness to work varied shifts. Also, convey your enthusiasm for teamwork and how you plan to foster a welcoming atmosphere among staff and guests alike.