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- Tasks: Manage a diverse portfolio of properties and ensure top-notch customer service.
- Company: Heritage Management, a leader in property management with a focus on quality.
- Benefits: Enjoy 24 days leave, flexible work, discounts, and career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in property management.
- Qualifications: 3 years in residential property management and strong communication skills required.
- Other info: Hybrid work model with a supportive environment for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid/Kingswood, Surrey
Working Hours: 09:00 - 17:30 Monday - Thursday, 09:00 - 17:00 Friday
Salary: Competitive
About Heritage Management: Heritage Management Limited was established in 2004 to provide a transparent specialist service for Management Companies, Freeholders and Developers. The Company manages property in Surrey and the surrounding Counties, and our portfolio includes conversions, purpose-built blocks and prestigious private estates including grade I and grade II listed buildings. All employees are committed to customer service, high service standards and delivering an efficient and reliable service. All Property Managers employed by Heritage are fully qualified through the Institute of Residential Property Management (IRPM) or the Royal Institution of Chartered Surveyors (RICS) or both.
Benefits: The company offers various benefits, including:
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description: The Property Manager is responsible for the day to day management of a portfolio of developments in and around the Surrey area. Key responsibilities and tasks include:
- Responsible for all management aspects of all developments within the portfolio.
- To carry out development inspections as necessary to ensure the Companies responsibilities are met.
- To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
- To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
- To work with customer formed groups such RAs, RMCs RTM etc.
- Ensuring Customer complaints are resolved effectively and in a timely manner.
- To liaise with our Accounts department to ensure accurate financial management of the development.
- Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
- To ensure all works undertaken by contractors are of suitable quality and cost effective.
- To ensure all Health & Safety and Industry legislation is adhered to.
Qualifications and Skills: Candidates for this position should have the following skills and qualifications:
- At least 3 years experience in the residential property management sector.
- Ideally ATPI qualified.
- Good knowledge of the Building Safety Act 2023 and requirements for HRBs.
- A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
- Must have a full UK driving license.
- Must have intermediate computer skills in Microsoft packages.
- Previous experience of contract management.
- Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
- Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Heritage Management on our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.
Property Manager in Tadworth employer: Heritage Property Services
Contact Detail:
Heritage Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Tadworth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management sector. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Property Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience and qualifications. Talk about your customer service successes and how you've managed properties effectively. We want to see your passion for property management!
✨Tip Number 3
Prepare for interviews like a champ! Research Heritage Management and understand their values and portfolio. Be ready to discuss how your experience aligns with their needs. Remember, confidence is key, so practice your answers and be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Heritage Management. Don’t miss out on this opportunity – get your application in today!
We think you need these skills to ace Property Manager in Tadworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in residential property management and any relevant qualifications like ATPI. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team at Heritage Management. Keep it concise but engaging!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your excellent communication skills. Whether it's through your CV or cover letter, let us see how you connect with others and resolve issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can explore more opportunities while you're there!
How to prepare for a job interview at Heritage Property Services
✨Know Your Portfolio
Before the interview, take some time to research Heritage Management and their property portfolio. Familiarise yourself with the types of developments they manage, especially any grade I and II listed buildings. This will show your genuine interest in the company and help you discuss how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
As a Property Manager, excellent communication and customer service skills are crucial. Prepare examples from your past experiences where you've successfully resolved customer complaints or built strong relationships with clients. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Understand Relevant Legislation
Brush up on the Building Safety Act 2023 and any other relevant industry legislation. Being able to discuss these topics confidently during your interview will highlight your expertise and commitment to compliance, which is essential for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and opportunities for career growth. This not only shows your enthusiasm for the position but also helps you assess if Heritage Management is the right fit for you.
