At a Glance
- Tasks: Manage a portfolio of properties, ensuring high service standards and customer satisfaction.
- Company: Heritage Management, a leading property management company in Surrey.
- Benefits: 24 days annual leave, flexible work options, and discounts through Perkbox.
- Other info: Opportunities for career growth and personal development support.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: 3 years' experience in residential property management and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid/Kingswood, Surrey
Salary: Competitive
Working Hours: 09:00 – 17:30 Monday – Thursday, 09:00 – 17:00 Friday
About Heritage Management
Heritage Management Limited was established in 2004 to provide a transparent specialist service for Management Companies, Freeholders and Developers. The Company manages property in Surrey and the surrounding Counties, and our portfolio includes conversions, purpose-built blocks and prestigious private estates including grade I and grade II listed buildings. All employees are committed to customer service, high service standards and delivering an efficient and reliable service. All Property Managers employed by Heritage are fully qualified through the Institute of Residential Property Management (IRPM) or the Royal Institution of Chartered Surveyors (RICS) or both. Heritage Management is part of the Trinity Property Group, an Odevo Group Company.
Benefits
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description
The Property Manager is responsible for the day‑to‑day management of a portfolio of developments in and around the Surrey area. Responsible for all management aspects of all developments within the portfolio. Carry out development inspections as necessary to ensure the Company’s responsibilities are met. Proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. Effectively manage the relationship with the customer, including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development, and attending meetings with customers and clients as required. Work with customer‑formed groups such as RA’s, RMC’s, RTM, etc. Ensure customer complaints are resolved effectively and in a timely manner. Liaise with our Accounts department to ensure accurate financial management of the development. Source, appoint and manage competent trade persons to undertake works across the portfolio. Ensure all works undertaken by contractors are of suitable quality and cost‑effective. Ensure all Health & Safety and Industry legislation is adhered to.
Qualifications And Skills
- At least 3 years’ experience in the residential property management sector.
- Ideally ATPI qualified.
- Good knowledge of the Building Safety Act 2023 and requirements for HRBs.
- Proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
- Full UK driving licence.
- Intermediate computer skills in Microsoft packages.
- Previous experience of contract management.
- Client‑focused, organised, self‑motivated, with ability to use own initiative and work to tight deadlines.
- Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Application Process
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Heritage Management on our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number.
Property Manager in Kingswood employer: Heritage Management Ltd
Heritage Management Limited is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive benefits such as 24 days of annual leave, hybrid working options, and financial support for personal development, employees are encouraged to thrive in their roles while enjoying a healthy work-life balance. Located in Kingswood, Surrey, the company fosters a collaborative environment where Property Managers can build meaningful relationships with clients and stakeholders, ensuring a rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Kingswood
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Heritage Management Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Heritage Management Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Heritage Management Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager in Kingswood
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at Heritage Management Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Heritage Management Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Heritage Management Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Heritage Management Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Heritage Management Ltd.
