At a Glance
- Tasks: Manage a diverse portfolio of properties and ensure top-notch customer service.
- Company: Heritage Management, a leading property management firm in Surrey.
- Benefits: Enjoy 24 days annual leave, flexible work options, and personal development support.
- Why this job: Join a dynamic team and make a real difference in property management.
- Qualifications: 3 years' experience in residential property management and strong communication skills.
- Other info: Great opportunities for career growth and recognition incentives.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid/Kingswood, Surrey
Salary: Competitive
About Heritage Management
Heritage Management Limited was established in 2004 to provide a transparent specialist service for Management Companies, Freeholders and Developers. The Company manages property in Surrey and the surrounding Counties, and our portfolio includes conversions, purpose-built blocks and prestigious private estates including grade I and grade II listed buildings.
Benefits
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description
The Property Manager is responsible for the day to day management of a portfolio of developments in and around the Surrey area. Key responsibilities and tasks include:
- Responsible for all management aspects of all developments within the portfolio.
- To carry out development inspections as necessary to ensure the Companies’ responsibilities are met.
- To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
- To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
- To work with customer formed groups such RA’s, RMC’s RTM etc.
- Ensuring Customer complaints are resolved effectively and in a timely manner.
- To liaise with our Accounts department to ensure accurate financial management of the development.
- Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
- To ensure all works undertaken by contractors are of suitable quality and cost effective.
- To ensure all Health & Safety and Industry legislation is adhered to.
Qualifications And Skills
Candidates for this position should have the following skills and qualifications:
- At least 3 years’ experience in the residential property management sector.
- Ideally ATPI qualified.
- Good knowledge of the Building Safety Act 2023 and requirements for HRBs.
- A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
- Must have a full UK driving license.
- Must have intermediate computer skills in Microsoft packages.
- Previous experience of contract management.
- Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
- Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Application Process
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Heritage Management on our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number.
Property Manager in Kingswood employer: Heritage Management Limited
Contact Detail:
Heritage Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Kingswood
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend local events, join online forums, or even hit up LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in residential property management. Share specific examples of how you've tackled challenges and built strong relationships with clients.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Heritage Management and express your interest. A friendly email or call can go a long way in making a memorable impression.
✨Tip Number 4
Keep learning! Stay updated on industry trends and regulations, like the Building Safety Act 2023. This shows employers that you're committed to your professional development and ready to bring valuable knowledge to their team.
We think you need these skills to ace Property Manager in Kingswood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in residential property management and any relevant qualifications like ATPI. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team at Heritage Management. Keep it concise but engaging!
Showcase Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've successfully managed client relationships in the past. We love seeing candidates who can communicate effectively and resolve issues promptly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can explore more about our company while you're there!
How to prepare for a job interview at Heritage Management Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of property management, especially the Building Safety Act 2023. Familiarise yourself with Heritage Management's portfolio and their approach to customer service. This will show that you're genuinely interested in the role and understand the industry.
✨Showcase Your Communication Skills
As a Property Manager, you'll need to communicate effectively with clients and stakeholders. Prepare examples from your past experience where you've successfully managed relationships or resolved complaints. This will demonstrate your ability to handle the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to property management. Think about how you would handle issues like tenant complaints or contractor management. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the company's approach to managing their diverse portfolio or how they support employee development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.