At a Glance
- Tasks: Provide tech support for hardware and software, ensuring smooth operations in a school environment.
- Company: Allestree Woodlands School, known for its friendly atmosphere and commitment to student success.
- Benefits: Competitive salary, professional development, health perks, and discounts on lifestyle options.
- Other info: Great career progression opportunities and a focus on wellbeing and staff support.
- Why this job: Join a supportive team and make a real difference in students' learning experiences.
- Qualifications: Experience in ICT support, problem-solving skills, and ability to communicate effectively.
The predicted salary is between 28598 - 31022 £ per year.
About this Role
Grade and Salary: Grade 4: £28,598 - £31,022 per annum
Working pattern: 37 hours, year-round
Contract term: Permanent
The School
Allestree Woodlands School offers a broad curriculum at all key stages and has a thriving Sixth Form. We pride ourselves on a warm and friendly atmosphere and strive for the best achievements for our students.
The Role
This role provides technical support for hardware and software across the school, supporting both staff and students. The role will be responsible for the administration of all ICT networks, infrastructure, computer workstations, software and peripherals. It will ensure the school is compliant with GDPR and its implications for data storage, retrieval, dissemination and removal.
The Person
The successful candidate will have experience of software and hardware installation and maintenance, and of resolving ICT problems while managing customer experience and expectations. The postholder must be able to communicate to all stakeholders, work to deadlines, use their initiative and prioritise workload while dealing with challenging circumstances.
Why Join Us?
- Highly competitive pay and pay progression opportunities.
- Professional Learning Scheme which supports colleagues to develop their expertise.
- An array of employee benefits and lifestyle options including discounted healthcare, gym membership and extensive high street retail discounts.
- Entry to a career average pension scheme.
- Opportunities to experience and share practice in our partner schools across the Trust.
- A stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Excellent opportunities to develop your skills and experience and progress your career.
- Wellbeing and health benefits with support mechanisms and the Education Staff Wellbeing Charter.
Legal and Safeguarding
It is an offence to apply for this role if you are barred from engaging in Regulated Activity relevant to children. We are committed to safeguarding and promoting the welfare of children and young people. An offer of employment will be subject to the receipt of a satisfactory enhanced level DBS disclosure with a children's barred list check, two satisfactory references and successful completion of vetting procedures. In accordance with the statutory guidance Keeping Children Safe in Education (KCSIE), an online search will be conducted and a social media check will be required as a condition of employment.
Equal Opportunity
We are committed to recruiting and retaining a diverse workforce. Candidates with a disability who meet the essential job criteria will be given an opportunity to demonstrate their abilities at interview.
Senior ICT Technician - School IT & Networks Lead employer: Heritage High School
Allestree Woodlands School is an exceptional employer, offering a supportive and friendly work environment where staff are encouraged to grow professionally. With competitive pay, extensive employee benefits, and opportunities for career progression, we prioritise the wellbeing of our team while fostering a culture of collaboration and excellence in education. Join us to make a meaningful impact in the lives of our students and be part of a dedicated community committed to achieving the best outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ICT Technician - School IT & Networks Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Allestree Woodlands School on LinkedIn. A friendly chat can give us insider info about the school culture and what they really value in a Senior ICT Technician.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss hardware and software troubleshooting, as well as GDPR compliance. Show them we know our stuff!
✨Tip Number 3
Don’t forget to showcase our soft skills! Communication is key in this role, so think of examples where we’ve successfully managed customer expectations or resolved conflicts. They want to see how we handle challenging situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how our experience aligns with the specific needs of the school.
We think you need these skills to ace Senior ICT Technician - School IT & Networks Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior ICT Technician role. Highlight your technical support experience, especially with hardware and software, and don’t forget to mention any relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention your ability to communicate effectively with staff and students.
Showcase Problem-Solving Skills:In your application, give examples of how you've resolved ICT issues in the past. We love candidates who can demonstrate their initiative and ability to manage customer expectations, so don’t hold back on those success stories!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Heritage High School
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both hardware and software relevant to the role. Be prepared to discuss your experience with installation, maintenance, and troubleshooting. This will show that you’re not just familiar with the tech but can also handle any issues that arise.
✨Understand GDPR Compliance
Since the role involves ensuring compliance with GDPR, it’s crucial to have a solid understanding of data storage, retrieval, and removal processes. Be ready to explain how you’ve managed data in previous roles and how you would ensure compliance in this position.
✨Showcase Your Communication Skills
As the role requires interaction with staff and students, demonstrate your ability to communicate effectively. Prepare examples of how you've successfully resolved ICT problems while managing customer expectations. This will highlight your interpersonal skills and customer service approach.
✨Prioritise and Manage Your Workload
The ability to work to deadlines and manage multiple tasks is key. Think of instances where you’ve had to prioritise your workload under pressure. Sharing these experiences will illustrate your initiative and organisational skills, which are essential for this role.
