At a Glance
- Tasks: Lead and manage the iconic Needles Landmark Attraction, ensuring exceptional visitor experiences.
- Company: Heritage Great Britain, known for outstanding landmark destinations and attractions.
- Benefits: Competitive salary of £70K, relocation support, and additional benefits.
- Other info: Dynamic role with opportunities to engage with local communities and tourism bodies.
- Why this job: Join a historic attraction and make a real impact on visitor experiences.
- Qualifications: Proven leadership experience in managing attractions or similar businesses.
The predicted salary is between 70000 - 70000 £ per year.
The privately-owned Heritage Great Britain is looking to appoint an experienced General Manager for the famous and iconic Needles Landmark Attraction, situated on the beautiful Isle of Wight.
Tourists from across the globe have been visiting this beautiful island and coming to our wonderful and unique attraction since the early Victorian period. Over the past centuries, The Needles has developed into the most visited attraction and destination on the Isle of Wight, now attracting around 500,000 visitors each year.
The site and business is both diverse and unique, with a high-quality range of visitor experiences. From the hugely popular chairlift down to our private beach, where customers can wonder at the world-famous coloured sand cliffs and take boat trips to experience breath-taking close-ups of the Needles Rocks and Lighthouse. Visitors can also have unforgettable experiences at our Alum Bay Glass Studio, our Victorian Sweet Manufactory, and demonstrations, as well as the truly unique Sand Shop, where customers have the opportunity to fill their own beautiful glass shapes with our vibrant coloured sands, taking home this memento, an attraction and practice that has lasted from the Victorian era and continues to this day.
The site also includes amazing family rides and experiences including adventure golf, a period carousel, and other suitable family rides, with numerous high-quality catering and retail units situated throughout our wonderful main street. The Needles truly is an attraction for all ages and offers something for everyone.
Your key focus will be the overall operational leadership of The Needles attraction, overseeing the entire business, assets, and estate. The Needles is a privately owned freehold site, which undergoes constant and considerable investment, with the undertaking of a large winter maintenance programme to ensure the highest standard of both operations and site presentation.
You will need to lead and develop the existing professional team and engage with regional tourism bodies, the local community and associations, adjacent landowners such as The National Trust, and develop positive relationships with wider island stakeholders for the benefit of the business. You will need to deliver solid financial results, as well as maintaining and further developing the high-quality customer experience.
Salary will reflect the responsibility and seniority of the position, with a salary of £70K (plus benefits) negotiable, dependent on experience. Relocation support will be given where appropriate.
Heritage Great Britain is an exciting group of companies and businesses that operates some of the UK’s most outstanding landmark destinations and popular visitor attractions.
General Manager - The Needles Landmark Attraction in Totland employer: Heritage Great Britain PLC
Heritage Great Britain is an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork at The Needles Landmark Attraction on the stunning Isle of Wight. With a commitment to employee growth and development, we provide opportunities for professional advancement while ensuring a rewarding experience in a unique environment that attracts hundreds of thousands of visitors each year. Join us to be part of a dedicated team that delivers unforgettable experiences and contributes to the legacy of one of the UK's most iconic attractions.
Contact Details:
Heritage Great Britain PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Needles Landmark Attraction in Totland
✨Get a Taste of the Scene
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We think you need these skills to ace General Manager - The Needles Landmark Attraction in Totland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heritage Great Britain PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heritage Great Britain PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
