General Manager - The Needles Landmark Attraction in Isle of Wight

General Manager - The Needles Landmark Attraction in Isle of Wight

Isle of Wight Full-Time 70000 - 70000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and manage the iconic Needles Landmark Attraction, ensuring exceptional visitor experiences.
  • Company: Heritage Great Britain, known for outstanding landmark destinations.
  • Benefits: Competitive salary of £70K, relocation support, and benefits package.
  • Other info: Dynamic role with opportunities to engage with local communities and tourism bodies.
  • Why this job: Join a historic attraction and make a real impact on visitor experiences.
  • Qualifications: Proven leadership experience in managing attractions or similar businesses.

The predicted salary is between 70000 - 70000 £ per year.

The privately-owned Heritage Great Britain is looking to appoint an experienced General Manager for the famous and iconic Needles Landmark Attraction, situated on the beautiful Isle of Wight. Tourists from across the globe have been visiting this beautiful island and coming to our wonderful and unique attraction since the early Victorian period, and over the past centuries The Needles has developed into the most visited attraction and destination on the Isle of Wight, now attracting around 500,000 visitors each and every year.

The site and business is both diverse and unique, with a high-quality range of visitor experiences. From the hugely popular chairlift down to our private beach, where customers can wonder at the world-famous coloured sand cliffs and take boat trips to experience breath-taking close-ups of the Needles Rocks and Lighthouse. Visitors can also have unforgettable experiences at our Alum Bay Glass Studio, our Victorian Sweet Manufactory and demonstrations, and the truly unique Sand Shop, where customers have the opportunity to fill their own beautiful glass shapes with our vibrant coloured sands, and take home this memento, an attraction and practice that has lasted from the Victorian era and continues to this day.

The site also includes some amazing family rides and experiences including adventure golf, a period carousel and other suitable family rides, with numerous high-quality catering and retail units situated throughout our wonderful main street. The Needles truly is an attraction for all ages and offers something for everyone.

Your key focus will be the overall operational leadership of The Needles attraction, overseeing the entire business and assets and estate. The Needles is a privately owned freehold site, which undergoes constant and considerable investment, with the undertaking of a large winter maintenance programme to ensure the highest standard of both operations and site presentation.

You will need to lead and develop the existing professional team and engage with regional tourism bodies, the local community and associations, adjacent landowners such as The National Trust, and develop positive relationships with wider island stakeholders for the benefit of the business. You will need to deliver solid financial results, as well as maintaining and further developing the high-quality customer experience.

Salary will reflect the responsibility and seniority of the position, with a salary of £70K (plus benefits) negotiable, dependent on experience. Relocation support will be given where appropriate. Heritage Great Britain is an exciting group of companies and businesses that operates some of the UK’s most outstanding landmark destinations and popular visitor attractions.

General Manager - The Needles Landmark Attraction in Isle of Wight employer: Heritage Great Britain PLC

Heritage Great Britain is an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork at The Needles Landmark Attraction on the stunning Isle of Wight. With a commitment to employee growth and development, we provide opportunities for professional advancement while ensuring a rewarding experience in a unique environment that attracts hundreds of thousands of visitors each year. Our focus on high-quality customer experiences, coupled with competitive salaries and relocation support, makes us an attractive choice for those seeking meaningful employment in the tourism sector.

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Contact Details:

Heritage Great Britain PLC Recruitment Team

We think you need these skills to ace General Manager - The Needles Landmark Attraction in Isle of Wight

Operational Leadership
Team Development
Financial Management
Customer Experience Enhancement
Stakeholder Engagement
Tourism Industry Knowledge
Project Management