At a Glance
- Tasks: Lead the daily operations of a 35-bedroom hotel and associated hospitality businesses.
- Company: Join the iconic Land's End Hotel, part of Heritage Attractions Group.
- Benefits: Enjoy a competitive salary, KPI-based bonus, medical benefits, and pension.
- Other info: Be part of a dynamic team focused on heritage and operational excellence.
- Why this job: Make a real impact in a stunning location while enhancing guest experiences.
- Qualifications: 3+ years in hotel management with strong leadership and customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
The Land’s End Hotel is part of Heritage Attractions Group, an established visitor attraction and hospitality business operating a collection of iconic destinations across Great Britain.
Land’s End Hotel is seeking an experienced and professional Hotel Manager to lead the day-to-day operation of our 35-bedroom hotel and associated hospitality businesses at one of the UK’s most iconic destinations. Reporting to the General Manager of Land's End wider businesses, you will oversee the Hotel, First & Last Inn, self-catering accommodation, weddings and events, bars and restaurants.
The role will focus on delivering an exceptional guest experience, maintaining high operational standards, developing our people and achieving strong commercial performance.
- Lead the day-to-day hotel and hospitality operation.
- Maintain high standards across accommodation, food, beverage and customer service.
- Manage staffing, rotas, budgets and payroll effectively.
- Ensure compliance with Health & Safety, Food Safety, licensing and statutory requirements.
- Manage accommodation rates, booking systems, OTA relationships and revenue opportunities.
- Identify opportunities to improve efficiency, standards and business performance.
- Work closely with the General Manager and wider Heritage Attractions Group Senior Management Team.
We are looking for an experienced hospitality professional with:
- 3+ years’ experience within a hotel management environment.
- Previous experience as a Hotel Manager, Assistant Hotel Manager or similar senior role.
- Food Safety Level 3 and a Personal Licence.
- Experience with hotel booking systems and revenue management.
- An understanding of budgets, GP, payroll and profitability.
- Excellent leadership, communication and customer service skills.
- Experience with Guestline, Hotel Perfect, Booking.
As Hotel Manager at Land’s End, you will lead a diverse hospitality operation in an exceptional location, while contributing to a wider group focused on heritage, people, customer experience and commercial success.
If you are an experienced hotel professional with strong leadership skills and a passion for operational excellence, we would be delighted to hear from you.
KPI based bonus
Benefits package including medical and pension
Apply now to join the Land’s End Hotel and Heritage Attractions Group team.
Locations
General Hotel Manager in Cornwall, Sennen employer: Heritage Great Britain PLC
The Land's End Hotel, part of the Heritage Attractions Group, offers a unique opportunity to work in one of the UK's most iconic destinations. With a strong commitment to employee development and a positive work culture, we prioritise creating memorable experiences for our guests while ensuring our team members thrive in their roles. Join us to lead a diverse hospitality operation, enjoy competitive salary packages, and be part of a company that values heritage and excellence.
Contact Details:
Heritage Great Britain PLC Recruitment Team
