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- Tasks: Organise meetings, manage communications, and support the Executive Team with administrative tasks.
- Company: Join a charity dedicated to supporting individuals with learning disabilities and mental health needs.
- Benefits: Competitive salary, 22 days annual leave, health discounts, and ongoing training opportunities.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: 2 years of admin experience and strong IT skills required.
- Other info: Flexible role with opportunities for personal and professional growth.
The predicted salary is between 19347 - 19734 £ per year.
Hours: 38 hours per week
Location: Woodford Green – (Loughton until 16.03.2020 due to office move)
Salary: £19,347.00 - £19,734.00
Ambient is a charity that provides a range of flexible individualised care and support services for people with learning disabilities, mental health support needs and older people.
We are looking to recruit people who both embody and share our values: People that always behave with integrity and that seek to inspire everyone they come in contact with. People that respect diversity and value inclusiveness.
Responsibilities
- Organise appointments, meetings, venues, catering and travel & accommodation requirements for Executive Team members (particularly the Director of Finance & IT, Director of HR and Director of Operations & Business Development).
- Type reports, minutes, correspondence etc., including mailings to service users, relatives and staff.
- Assist with expenses and credit card reconciliations for Executive Team members if required.
- Communicate with external and internal contacts as required.
- Deal with incoming complaints at head office in accordance with the organisation's Suggestions, Complaints & Compliments Procedure, record on spreadsheet, forward to relevant Manager/Director for action and progress chase as necessary to ensure timely responses.
- Co-ordinate the monthly monitoring process for complaints and compliments from all services and ensure data is recorded and analysed as necessary.
- Co-ordinate the monthly monitoring process for safeguarding alerts for all services and ensure data is recorded and analysed as necessary.
- Produce quarterly summary of complaints and safeguarding data for the regional performance dashboards.
- Administer the Data Protection/GDPR procedure, ensure timely acknowledgement and responses to data requests and assist with gathering information in support of the Data Protection Officer (Director of Finance & IT).
- Attend quarterly Joint Staff Consultation Forum (JSCF) meetings and take notes.
- Provide other administrative assistance to the JSCF as required.
- Convert various documents into accessible format for people with learning disabilities.
The duties of this post as given above are indicative only as the postholder will be expected to adopt a flexible approach to the role.
Essential Personal Specification
- Good general education at least to GCSE standard or equivalent.
- At least 2 years' administrative/secretarial experience at Senior Manager/Director level.
- Strong IT skills to include: Outlook, Word, Excel, PowerPoint.
- Ability to take action notes and formal minutes of meetings.
- Ability to manage time and exercise judgment in order to balance conflicting priorities and progress chase when necessary.
- Ability to work on own initiative and as part of a team.
- Resourceful and proactive in dealing with issues that may arise.
- Ability to respect sensitive situations and appropriately manage confidential information.
- Understanding of and commitment to equal opportunities.
- Flexible and helpful approach.
- Self-motivated.
- Reliable and conscientious.
- Discrete when handling confidential or sensitive situations.
- Willingness to learn and undertake training and development as required.
- Care and/or voluntary sector experience.
- Basic knowledge of Data Protection/GDPR.
- Understanding of the support needs of different client groups.
22 days plus 8 bank holidays Annual leave entitlement.
Ongoing training and progression opportunities.
We operate a free Health Service Discount scheme, which gives discounts on many retailers.
We offer a free Employee Assistance Program (EAP) to all our staff. This offers a variety of support services.
Experience: senior administrative: 2 years (Required)
Education: GCSE or equivalent (Required)
Executive Assistant in London employer: HERITAGE CARE LTD
Contact Detail:
HERITAGE CARE LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Executive Assistant role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Ambient is all about integrity and inclusiveness, so think of examples from your past that showcase these traits. We want to see how you embody what we stand for!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you feel more confident and articulate when discussing your experience and skills, especially those strong IT skills we’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Ambient.
We think you need these skills to ace Executive Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Executive Assistant role. Highlight your relevant experience, especially in administrative tasks and working with senior management. We want to see how you embody our values!
Showcase Your Skills: Don’t forget to mention your strong IT skills and any experience with data protection or GDPR. We love seeing candidates who can handle tech and sensitive information with ease, so let us know what you've got!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that reflects your ability to manage time and priorities.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HERITAGE CARE LTD
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Executive Assistant. Familiarise yourself with the specific tasks mentioned in the job description, like managing appointments and handling complaints. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since strong IT skills are essential for this position, be prepared to discuss your experience with Outlook, Word, Excel, and PowerPoint. Consider bringing examples of documents or reports you've created in the past to showcase your proficiency. This will give the interviewers confidence in your abilities.
✨Demonstrate Your Proactive Nature
During the interview, share examples of how you've taken initiative in previous roles. Whether it was streamlining a process or resolving a conflict, showing that you're resourceful and proactive will resonate well with the interviewers. They want someone who can handle challenges effectively.
✨Emphasise Your Commitment to Inclusivity
Ambient values diversity and inclusiveness, so be sure to express your understanding and commitment to these principles. Share any relevant experiences where you've worked with diverse groups or supported individuals with different needs. This will align you with the organisation's values and demonstrate that you're a good fit.
