At a Glance
- Tasks: Lead a team to ensure smooth operations and happy customers during busy shifts.
- Company: Join a well-known brand with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, discounts, career development, and mental health support.
- Other info: Opportunities for career growth and access to wage before payday.
- Why this job: Be a role model and make a real difference in customer experiences.
- Qualifications: Great attention to detail, positive attitude, and team player mentality.
The predicted salary is between 28800 - 43200 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as the chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Team Leader employer: Heritage - BRA_208
Heritage in Portsmouth is an exceptional employer, offering a vibrant work culture where creativity and teamwork flourish. As a Kitchen Team Leader, you will not only enjoy competitive pay and discounts but also have access to career development opportunities that empower you to grow within the culinary field. Join us to be part of a dynamic team dedicated to delivering high-quality dishes in a fast-paced environment, all while maintaining the highest hygiene and safety standards.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being a part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can lead the team and keep customers happy.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've successfully managed a team or resolved issues in the past. This will demonstrate that you have what it takes to keep everything running like clockwork.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and remind them why you’d be a fantastic fit for the role.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've made shifts run smoothly and kept customers happy!
Be Personable:Remember, we’re all about creating memorable experiences for our customers. Use your application to showcase your personality and how you connect with others. A warm tone goes a long way!
Detail is Key:We love a great eye for detail! Make sure to mention specific examples of how you've maintained high standards in previous roles. This will show us you can pour that perfect pint every time.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Heritage - BRA_208
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Leader entails. Familiarise yourself with the job description and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
During the interview, be ready to share examples of how you've led a team or handled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to lead by example and manage a busy shift effectively.
✨Emphasise Customer Service Excellence
Since the role focuses on providing a memorable experience for customers, prepare to discuss how you ensure high standards of service. Share specific instances where you went above and beyond for customers, as this will highlight your commitment to creating a warm and welcoming environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not only interested in the position but also in how you can contribute to the team's success.
