At a Glance
- Tasks: Lead a team to ensure smooth operations and happy customers during busy shifts.
- Company: Join a well-known brand with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, discounts, career development, and mental health support.
- Other info: Opportunities for career growth and access to perks like Wagestream.
- Why this job: Be a role model and make a real difference in customer experiences.
- Qualifications: Great attention to detail, positive attitude, and team player mentality.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Qualifications
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as the chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Team Leader in Portsmouth employer: Heritage - BRA_208
Heritage in Portsmouth is an exceptional employer, offering a vibrant work culture where creativity and teamwork flourish. As a Kitchen Team Leader, you will not only enjoy competitive pay and discounts but also have access to career development opportunities that empower you to grow within the culinary field. Join us to be part of a dynamic team dedicated to delivering high-quality dishes in a fast-paced environment, all while maintaining the highest hygiene and safety standards.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being a part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can lead the team and keep customers happy.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've successfully managed a team or resolved issues in the past. This will demonstrate that you have what it takes to keep everything running like clockwork.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and remind them why you’d be a fantastic fit for the role.
We think you need these skills to ace Team Leader in Portsmouth
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've made shifts run smoothly and kept customers happy!
Be Personable:Remember, we’re all about creating memorable experiences for our customers. Use your application to showcase your personality and how you connect with others. A warm tone goes a long way!
Detail is Key:We love a great eye for detail! Make sure to mention specific examples of how you've maintained high standards in previous roles. This will show us you can pour that perfect pint every time.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Heritage - BRA_208
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Leader entails. Familiarise yourself with the responsibilities mentioned in the job description, like maintaining high standards and ensuring customer satisfaction. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
Be ready to share examples of how you've led a team or handled challenges in the past. Think about times when you’ve had to think on your feet or resolve issues quickly. This will show that you can handle the pressures of a busy shift and inspire confidence in your potential employer.
✨Emphasise Customer Service Excellence
Since the role focuses heavily on providing a memorable experience for customers, prepare to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with what they’re looking for.
✨Bring a Positive Attitude
A positive can-do attitude is key for this role. During the interview, let your enthusiasm shine through! Show that you’re not just a team player but also someone who can uplift the team during busy times. This will resonate well with the interviewers and highlight your fit for the company culture.
