At a Glance
- Tasks: Provide top-notch customer service and support the aftersales team in a dynamic automotive environment.
- Company: Heritage Automotive, a leading independent automotive group in the UK.
- Benefits: Career progression, generous leave, employee discounts, and life assurance.
- Other info: Enjoy brand training, loyalty awards, and a supportive work culture.
- Why this job: Join a passionate team and make a difference in customer experiences every day.
- Qualifications: Customer service experience preferred; a proactive attitude and great time management are key.
The predicted salary is between 31500 - 38500 £ per year.
Heritage Automotive are one of the most successful independently owned automotive groups in the UK who represent Audi, Honda, SKODA, Volkswagen cars, Volkswagen commercial vehicles, along with Blade Motorcycles that retail many of the world’s leading motorcycle brands. The key to our success lies in our foundations: our people and customers. We employ those who we believe have the right levels of performance, professionalism and integrity; those who bring an outstanding level of customer service and those who enjoy putting the customer at the heart of everything they do.
This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner.
The Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars.
You will be a team player with experience within a customer focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills.
Benefits – Heritage offers more than just a salary:
- Brand accredited training and support
- Career progression and development within a company
- Generous Long service and loyalty awards for 5yr, 10yr, 15yr, 20yr, plus
- Employee Assistance Programme – qualified emotional and practical support 24/7
- Life assurance 3x your annual base salary for death in service
- Cycle to work scheme
- Pension scheme with employer contributions
- 22 Days annual leave and bank holidays
- Staff Discounts
- Days leave for your Birthday
Service Advisor in Yeovil employer: Heritage Automotive
Heritage Automotive is an exceptional employer, offering a vibrant work culture within their state-of-the-art Volkswagen dealership in Salisbury. Employees benefit from competitive salaries, ongoing training, and opportunities for career advancement, all while working in a supportive environment that values teamwork and excellence in service. Join us to be part of a dedicated team where your skills as a Vehicle Technician will be recognised and rewarded.
