SafeGuarding Officer

Grade and Salary: Grade 4, £34,323 – £37,855 (inclusive of 15% shift allowance)

FTE and working pattern: Full Time (1.2FTE), Open Ended

Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday)

About our Team: SafeGuarding Services provides the University’s security and safety provision. The Service encompasses emergency incident response, planning and management, support for the safety and security of all campus users, and pastoral care for students. The primary role of SafeGuarding Services is to deliver an integrated framework that:

• Promotes an ethos of effective risk management to protect staff, students, visitors, and University property and assets.
• Provides competent advice to the University Executive to support the development and implementation of a safety and security management framework that ensures compliance with statutory requirements and aligns with the University’s values.
• Maintains a modern, responsive SafeGuarding provision that meets the University’s operational needs, enhances its reputation, and supports its strategic objectives.
• Responds proportionately to threats to business continuity through a robust emergency planning and incident management framework that safeguards the University community and secures its assets.

Detailed Description: To provide an effective SafeGuarding Service which protects the University’s population, assets and reputation whilst underpinning its values and supporting its strategic objectives. We are also pivotal in delivering a strong care and support service to the University. SafeGuarding operates 365 days a year and 24 hours a day and our SafeGuarding Officers are the first responders to any security and emergency incidents occurring on campus. SafeGuarding Officers must be very approachable and always welcome direct contact with the various elements of our University Community. SafeGuarding also manage the campus roadways and car parking and lost/found property. This role involves a stable rotational working pattern, encompassing 12 hours shifts on a 4 on 4 off rotational basis which does include weekend working. Overtime opportunities are available. Training – a comprehensive package of enhanced training is provided for successful applicants.

Key Duties and Responsibilities:

• Ensure a reliable, effective SafeGuarding service to meet the university requirements.
• Provide high levels of professional pastoral care and support to the student population.
• React as a first responder to emergency situations as necessary.
• A SafeGuarding Officer’s priority when responding is to ensure the wellbeing of the individuals involved and to create an environment that helps to promote safety and reassurance.
• A SafeGuarding Officer will work collaboratively with Student Wellbeing, the Chaplaincy and the Student Union and other relevant disciplines to ensure that the full spectrum of student support is available to all.
• Contribute to the planning of security requirements where necessary.
• Adherence to University policies and procedures.
• Participate in relevant initiatives in partnership with other services in the University.
• Locking and unlocking University buildings including satellite locations as necessary.
• Patrolling University buildings and campus to protect the property of the University from crime.
• Protecting the assets of the University against damage by fire, flood or other hazards and reporting possible breaches of Health and Safety procedures as required within SHIELD System.
• Monitoring CCTV coverage and dealing appropriately with identified breaches of security.
• Contacting and liaising with emergency services as necessary.

Some examples of Generic Duties and Responsibilities:

• Provide support and assistance to colleagues, students and visitors.
• Act as an ambassador for the University at all times.
• Respond to routine and atypical service requirements.
• Manage personal work profile in keeping with service demands following established procedures and as directed by management.
• Participate in and ensure completion of all necessary oral and written reporting in area of responsibility.
• Demonstrate an understanding of and participate in health and safety practices. E.g. first aid, lone working and fire emergency procedures.
• Provide first line of contact for colleagues and students where appropriate.
• Receive, dispatch, transport and store securely materials required for university business.
• Participate in essential internal and external communication.
• Any other tasks appropriate to the post and in line with Service business needs.
• Responsible for co-operating and complying with University Health and Safety Policy and associated procedures.

Education, Qualifications & Training:

Essential:

• Demonstrable customer service skills
• Computer literate
• Advanced information handling skills both written and verbal
• Full driving licence

Desirable:

• Experience of using integrated CCTV systems
• First Aid Certificate or be willing to undertake appropriate training to obtain certificate
• Operate IT based access control systems in conjunction with integrated security management systems

Skills, Knowledge & Competencies:

Essential:

• Experience of communicating with a wide audience
• Relevant similar experience in a support focussed disciplined environment
• Ability to work as part of a team and act on own initiative
• Courteous and helpful manner
• Flexible approach to work