At a Glance
- Tasks: Support online students from orientation to graduation, ensuring their success and engagement.
- Company: Heriot-Watt University, a leader in online education with a global reach.
- Benefits: Flexible working hours, professional development opportunities, and a supportive community.
- Other info: Join a dynamic team dedicated to student success and personal growth.
- Why this job: Make a real difference in students' lives while building a vibrant online community.
- Qualifications: Strong communication skills and a passion for helping others succeed.
The predicted salary is between 30000 - 40000 £ per year.
Heriot-Watt University is seeking a Student Success Advisor to support online and graduate apprenticeship students from orientation through to completion.
You will deliver proactive, personalised support across the student lifecycle and champion a sense of community for our global online student body.
The role requires excellent communication, relationship-building and organisational skills, with a focus on retention, progression, and a high standard of customer service across internal teams.
#J-18808-Ljbffr
We think you need these skills to ace Online Student Success Partner
Communication Skills
Relationship-Building
Organisational Skills
Customer Service
Student Support
Retention Strategies
Progression Monitoring
