At a Glance
- Tasks: Support the Information Governance team with administrative tasks and manage data protection requests.
- Company: Join Heriot-Watt University, a leader in education and innovation.
- Benefits: Enjoy 28 days holiday, increasing to 33, plus 9 university closed days.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a difference in information governance while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and ability to work independently are essential.
The predicted salary is between 24215 - 26707 £ per year.
Grade and Salary: Grade 4 – £24,215 – £26,707 per annum
Full‑Time: 1 FTE, Open Ended
Responsibilities:
- Provide high quality and efficient administrative support to the Information Governance team across its service functions.
- Maintain accurate case‑handling records systems for managing data protection, freedom of information and information governance requests.
- Assist the Information Governance Officer and Senior Information Governance Assistant in managing and responding to freedom of information and data subject requests within statutory deadlines, liaising with professional services and Schools as required to retrieve, collate and process relevant information.
- Ensure that appropriate responses are issued in a timely manner.
- Clerk and take concise formal minutes for the Global Information Governance and Data Protection Committee and working groups.
- Assist the Records Manager in managing contracted records storage and retrieval services and providing advice on record keeping.
- Contribute to a productive and cooperative team ethos, building a wide network of mutually beneficial relationships across the University.
Essential Qualifications and Experience:
- Excellent written and oral communication skills, and the ability to produce high quality written work independently.
- Experience of working on own initiative with minimal supervision, proactivity in managing day‑to‑day affairs, and identifying and implementing improvements.
- A flexible and adaptable approach, coupled with the ability to prioritise workload to meet deadlines.
- Good organisational and forward‑planning abilities; ability to balance a varied group of concurrent projects and activities.
- High attention to detail and accuracy in all aspects of the role.
- Ability to operate with tact and discretion due to the highly sensitive and confidential nature of material handled.
- Professional, helpful and pleasant manner.
- Experience of teamwork and effectiveness as a good team player.
- IT literacy with good keyboard skills and working knowledge of Microsoft Office applications (Teams, SharePoint, Word, Excel, PowerPoint) and the Internet, as well as a willingness to develop a working knowledge of specialist systems used by the Information Governance Division (e.g. eCase and OneTrust).
Desirable Qualifications and Experience:
- Relevant work experience within higher education or a public‑sector environment.
- Relevant tertiary‑level educational or vocational qualifications.
Benefits:
- Holiday entitlement: 28 days annual leave, increasing to 33 days per year after 5 years of service, plus 9 university closed days for all full‑time staff.
Equality and Diversity Statement: Heriot‑Watt University is committed to securing equality of opportunity in employment and to creating an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the basis of their merits and abilities. We welcome applications from all sectors of society, particularly from underrepresented groups, to maximise potential and build a culture of inclusion for all.
Information Governance Assistant in Kilmarnock employer: Heriot-Watt University
Heriot-Watt University is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With generous benefits such as 28 days of annual leave, increasing to 33 days after five years, and a commitment to equality and diversity, the university fosters an inclusive environment where all staff can thrive. Located in a vibrant academic community, the role of Information Governance Assistant provides meaningful opportunities to contribute to important governance functions while building valuable relationships across the institution.
StudySmarter Expert Advice🤫
We think this is how you could land Information Governance Assistant in Kilmarnock
✨Tip Number 1
Network like a pro! Reach out to current employees in the Information Governance team or related departments. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of data protection and information governance. Show us you’re not just a candidate, but someone who’s genuinely interested in the field!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent written and oral communication, consider doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Information Governance Assistant in Kilmarnock
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Information Governance Assistant. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since excellent written communication is key for this role, take the time to craft a clear and concise cover letter. We love seeing candidates who can express their thoughts effectively and professionally.
Highlight Your Organisational Skills:This position requires juggling multiple tasks, so be sure to mention any experience you have in managing projects or deadlines. We appreciate candidates who can demonstrate their ability to stay organised and proactive.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heriot-Watt University
✨Know Your Stuff
Make sure you understand the key responsibilities of the Information Governance Assistant role. Brush up on data protection laws and freedom of information requests, as these will likely come up in your interview. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Communication Skills
Since excellent written and oral communication skills are essential for this role, prepare examples of how you've effectively communicated in previous positions. Whether it's drafting reports or liaising with teams, be ready to share specific instances where your communication made a difference.
✨Demonstrate Your Organisational Skills
This job requires a high level of organisation and attention to detail. Think of times when you've successfully managed multiple tasks or projects simultaneously. Be prepared to explain your methods for prioritising workload and ensuring deadlines are met.
✨Be a Team Player
The role emphasises teamwork and building relationships across the university. Prepare to discuss your experiences working in teams, how you contribute to a positive team ethos, and any strategies you use to foster collaboration. This will highlight your ability to fit into their culture.
