At a Glance
- Tasks: Lead and motivate a team to ensure a clean and welcoming environment at Heriot-Watt University.
- Company: Join the vibrant community at Heriot-Watt University, known for its commitment to diversity and inclusion.
- Benefits: Enjoy competitive pay, 28 days holiday, and flexible working options.
- Other info: Great opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a real difference in students' lives by maintaining a clean and hygienic campus.
- Qualifications: HND level education or equivalent experience in cleaning or hospitality.
The predicted salary is between 26707 - 31236 £ per year.
Role: Cleaning Services Supervisor
Grade and Salary: Grade 5 (£26,707-£31,236)
FTE and working pattern: 0.6 FTE (22.5 hours per week- 1:30pm-9pm) part-time for 1 year.
Holiday Entitlement: 28 days annual leave plus 9 buildings-closed days (and Christmas Eve when it falls on a weekday).
Purpose of Role: To ensure an effective and efficient operation of cleaning services within the Heriot-Watt University Riccarton campus. To participate in the day-to-day programmes of cleaning work within the allocated cleaning zones of the University to ensure that the facilities are maintained in a clean and hygienic condition. To actively contribute to the successful delivery of excellent service to all students, staff and visitors across the university by keeping student accommodation and University offices, meeting rooms and lecture theatres clean and tidy and fit for use.
Key Duties & Responsibilities:
- Day to day responsibility for all cleaners, directing, supervising, training and motivating to deliver the cleaning schedule for all the designated areas.
- Planning and implementing daily work schedules and staffing levels in keeping with the demands of the business.
- Ensure all buildings, residences, offices, classrooms etc. served by the team deliver a positive impression and are maintained to meet customer expectations and service level agreements.
- Work with the Senior Cleaning Team Leaders and Deputy to forward plan staff and work schedules for all areas to meet the requirements of the business throughout the year.
- Be responsible and accountable for quality control inspections, audits of accommodation and follow up where required.
- Manage stock levels and be accountable for same.
Essential Criteria:
- Educated to HND level or similar or equivalent experience.
- Experience of working within a similar environment as outlined above.
- Experience or relevant qualifications in the hospitality industry.
- Good numeracy and IT skills.
- Competent in the use of relevant IT packages.
- Well-developed interpersonal skills.
- Demonstrable professional and proactive approach.
- Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment.
- Demonstrable provision of excellent customer service.
- Willingness to learn.
Desirable Criteria:
- Experience of leading an operations team.
- Experience of supervisory practice and principles.
- BICS Trainer Certificate.
- Previous experience of working within a similar environment as outlined above.
- Experience of operating relevant catering and/or cleaning equipment.
How to Apply: Applications can be submitted up to 11:55pm (UK time) on Wednesday 5th Aug. Interviews are expected to take place during the week of w/b 17th Aug. Please submit your CV & covering letter via the Heriot-Watt on-line recruitment.
We welcome and will consider flexible working patterns e.g., part-time working and job share options. Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups.
About the Team: The Campus Services Directorate encompasses the Estates team, Oriam and Hospitality Services. Hospitality Services consists of Residential and Cleaning Services, the in house retail Catering operations, Events and Conferences and the Accommodation and Front Desk teams. Hospitality Services and all its teams have a dual focus of supporting the Students and Academic Schools whilst generating income from the use of facilities and its activities. All the teams are very customer focused and the collective objective is: To Deliver high Quality Consistent Services at all times in a Sustainable, Viable and Professional manner to all customers. Residential and Cleaning Services is the largest of the teams that make up Hospitality Services and is responsible for cleaning all accommodation whether residential, academic or third party on the Edinburgh Campus.
About Heriot-Watt University: At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.
Cleaning Services Supervisor in Edinburgh employer: Heriot-Watt University
Heriot-Watt University in Orkney is an exceptional employer, offering a vibrant academic environment that fosters innovation and collaboration in the field of renewable energy. With a strong commitment to employee development, you will have access to numerous growth opportunities while contributing to impactful research and curriculum development in marine energy technologies. The unique location in Orkney, known for its pioneering work in offshore energy, provides a stimulating backdrop for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Services Supervisor in Edinburgh
✨Join Local Cleaning Communities
Get involved in local Facebook groups or community forums where cleaning professionals hang out. You’ll be surprised how many part-time opportunities pop up just from people chatting in these spaces. Plus, it’s a great way to exchange tips and build contacts!
✨Network with Local Businesses
Walk into local businesses, especially ones that might need cleaning services, and drop off your contact info. Many small shops and offices prefer to hire from within the community. Who knows, they might need a hand part-time and remember your friendly face!
✨Check Seasonal Needs
Keep an eye out for cleaning gigs that pop up during busy seasons. Many places need extra hands around the holidays or during local events, and that’s your chance to swoop in. Be ready for a quick application when you hear about these options!
✨Apply Directly Through Us
Don’t forget to check out our website for any part-time jobs like Cleaning Services Supervisor at Heriot-Watt University. Applying directly through us can put you ahead of the competition—plus, we often have exclusive listings just for our users!
We think you need these skills to ace Cleaning Services Supervisor in Edinburgh
Some tips for your application 🫡
Show Off Your Experience:When applying for a part-time role in janitorial and cleaning services, make sure to highlight any relevant past experience you have. This could include previous cleaning jobs, maintenance work, or even tasks you’ve done at home or for friends. Specific examples of your cleaning skills and methods can really make your application stand out!
Certifications Matter:If you’ve got any certifications in cleaning or health and safety practices, be sure to mention them in your CV. These can demonstrate your professionalism and commitment to maintaining a safe environment, which is super important in janitorial roles. Don't forget to attach copies if they’re requested!
Keep It Concise and Clear:Given that this is a part-time position, your application should be straightforward and to the point. Hiring managers appreciate brevity, so stick to the essentials without losing your personality. A well-structured CV and a brief cover letter showcasing your enthusiasm can make a great impression!
Highlight Your Availability:Since you’re applying for a part-time role, make sure to clearly state your availability in the application. Are you free on weekends or evenings? Specifying your hours can helpHeriot-Watt University understand when you can jump in and fill their needs quickly.
How to prepare for a job interview at Heriot-Watt University
✨Showcase Your Cleaning Skills
During the interview, be ready to share specific cleaning techniques you've mastered. Whether it’s using particular cleaning equipment or efficient methods for different spaces, showing that you know your trade will help you stand out to Heriot-Watt University.
✨Discuss Flexibility and Availability
Since this is a part-time role, make sure to emphasise your flexibility in managing work hours. Companies like Heriot-Watt University that may require weekend or evening shifts will appreciate your willingness to adapt.
✨Bring a Cleanliness Portfolio
It might sound unusual, but creating a portfolio showcasing successful cleaning projects or before-and-after photos can give you an edge. If you’ve handled challenging situations or restored areas to pristine conditions, showing evidence will give them confidence in your skills.
✨Talk About Teamwork and Communication Skills
Cleaning isn’t always a solo job, and many times you’ll work alongside others. Be prepared to discuss your experience working in teams, how you handle communication with colleagues, and any feedback from previous roles in cleaning, as this reflects well on your candidacy for Heriot-Watt University.
