At a Glance
- Tasks: Keep our university clean and welcoming for students, staff, and visitors.
- Company: Join the vibrant community at Heriot-Watt University.
- Benefits: Enjoy 28 days of annual leave, flexible working options, and a competitive salary.
- Other info: Be part of a diverse team focused on excellent customer service.
- Why this job: Make a real difference in creating a hygienic environment on campus.
- Qualifications: No experience needed; just a positive attitude and willingness to learn.
The predicted salary is between 24564 - 24564 € per year.
Role: Cleaner
Grade and Salary: Grade 3 - £24,564 per annum, pro rata
FTE and working pattern: 0.43 FTE - Part time (15 hrs p/week) fixed term for 9 months (Maternity Cover)
Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday).
Purpose of Role: To ensure an effective and efficient operation of cleaning services within the Heriot Watt University Riccarton campus. To participate in the day to day programmes of cleaning work within the allocated cleaning zones of the University to ensure that the facilities are maintained in a clean and hygienic condition. To actively contribute to the successful delivery of excellent service to all students, staff and visitors across the university by keeping student accommodation and University offices, meeting rooms and lecture theatres clean and tidy and fit for use.
Key Duties & Responsibilities:
- To ensure all University buildings and accommodation are cleaned to a high standard following the standard operating procedures.
- Use appropriate equipment and machinery, reporting any faults to Cleaning Supervisor.
- Work within and ensure service level agreements are met.
- Support line management to deliver a flexible, efficient and professional service to all our customers.
- Report repairs, faults and maintenance to Cleaning Supervisor.
Essential & Desirable Criteria:
- Essential:
- Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with customer/student queries.
- Well-developed interpersonal skills.
- Demonstrable excellent customer service.
- Demonstrable ability to work quickly, flexibly and accurately in a pressured environment.
- Demonstrable professional and proactive approach.
- Attention to detail.
- Desirable:
- Experience of working within a similar cleaning environment.
- Experience of operating relevant cleaning equipment.
How to Apply: Applications can be submitted up to 11:55pm (UK time) on Wednesday 3rd June. Please submit your CV & covering letter via the Heriot-Watt on-line recruitment page.
We welcome and will consider flexible working patterns e.g., part-time working and job share options.
Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups.
About the Team: The Campus Services Directorate encompasses the Estates team, Oriam and Hospitality Services. Hospitality Services consists of Residential and Cleaning Services, the in house retail Catering operations, Events and Conferences and the Accommodation and Front Desk teams. Hospitality Services and all its teams have a dual focus of supporting the Students and Academic Schools whilst generating income from the use of facilities and its activities. All the teams are very customer focused and the collective objective is: To Deliver high Quality Consistent Services at all times in a Sustainable, Viable and Professional manner to all customers.
About Heriot-Watt University: At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.
Cleaner (Maternity Cover) in Edinburgh employer: Heriot-Watt University
Heriot-Watt University is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture and a commitment to diversity and inclusion. As a Cleaner on the Riccarton campus, you will enjoy generous holiday entitlement, flexible working patterns, and the opportunity to contribute to a vibrant community dedicated to delivering high-quality services to students and staff alike. Join us to be part of a team that values your contributions and fosters a sense of belonging in a dynamic educational environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaner (Maternity Cover) in Edinburgh
✨Tip Number 1
Get to know the cleaning team at Heriot-Watt! Reach out on social media or through networking events. Building connections can give you insights into the role and help you stand out.
✨Tip Number 2
Show off your customer service skills during interviews. Remember, it’s not just about cleaning; it’s about creating a welcoming environment for students and staff. Share examples of how you've gone above and beyond in previous roles.
✨Tip Number 3
Be prepared to discuss your flexibility and ability to work under pressure. The role requires quick thinking and adaptability, so think of situations where you've successfully managed tight deadlines or unexpected challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the fantastic benefits we offer at Heriot-Watt.
We think you need these skills to ace Cleaner (Maternity Cover) in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant cleaning experience or skills that match the job description. We want to see how you can contribute to keeping our university clean and tidy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a great fit for our team at Heriot-Watt.
Show Off Your Customer Service Skills:Since this role involves interacting with students and staff, be sure to mention any customer service experience you have. We value a friendly and professional approach!
Apply Through Our Website:Don’t forget to submit your application via the Heriot-Watt online recruitment page. It’s the easiest way for us to receive your CV and cover letter, so we can get to know you better!
How to prepare for a job interview at Heriot-Watt University
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and procedures that Heriot-Watt University expects. Be ready to discuss how you would maintain cleanliness in various environments, like student accommodation and lecture theatres.
✨Show Off Your Customer Service Skills
Since this role involves interacting with students and staff, highlight any previous experience where you provided excellent customer service. Think of specific examples where you went above and beyond to help someone.
✨Demonstrate Flexibility and Proactivity
The job requires a flexible approach to work. Be prepared to talk about times when you've adapted to changing circumstances or taken the initiative to solve a problem without being asked.
✨Ask Questions About the Team
Show your interest in the role by asking questions about the cleaning team and their operations. This not only demonstrates your enthusiasm but also helps you understand how you can contribute to their goals.
