Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and enhance research support systems while collaborating with a dynamic team.
- Company: Join Heriot-Watt University, a forward-thinking institution committed to innovation.
- Benefits: Enjoy 33 days of annual leave, flexible working options, and competitive salary.
- Other info: Be part of a diverse community that values inclusion and personal growth.
- Why this job: Make a real impact in advancing research and learning through technology.
- Qualifications: Degree or equivalent experience in tech and library systems required.
The predicted salary is between 37694 - 47389 £ per year.
Role: Research and Library Systems Administrator
Grade and Salary: Grade 7, £37,694 – £47,389 per annum
FTE and working pattern: 1 FTE, 35hrs per week, Monday – Friday
Holiday Entitlement: 33 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday)
Are you passionate about technology and its role in advancing research and learning? Do you thrive in dynamic environments where innovation meets impact? We’re looking for a Research and Library Systems Administrator to join our forward-thinking Global Information Services team.
Purpose of the Role
The Library and Research Systems Administrator will work with colleagues within Global Information Services and across the University to maintain and develop the research support systems. These will include, but not be limited to Pure, Work Tribes and research ethics systems. They will provide technical support for day to day operations and development of resource discovery systems and software including the Library Management Platform and any specialist research or library authentication systems required such as Shibboleth.
While this set of systems will develop and change, the Research Systems Administrator will take the lead in ensuring these systems run smoothly, remain accessible and fit for purpose and are developed, extended and integrated with other internal and external systems as required to support immediate priorities and strategic objectives.
Summary of Key Duties and Responsibilities
- Carry out analysis of system requirements and existing processes, liaising with relevant stakeholders including users, staff and SaaS providers.
- Use deep knowledge of systems to map requirements to existing systems, identify gaps and possible solutions.
- Coordinate upgrades and testing of new functionality.
- Ensure all requirements and processes are fully documented.
- Coordinate and prioritise integrations between systems.
- Respond to system issues and enhancement requests.
- Prepare training materials and offer support to users.
- Prepare analytic and operational reports on systems.
Education, Qualifications & Experience
Essential Criteria
- Educated to first degree level or equivalent or equivalent practical experience in the workplace
- Experience of working within a similar environment as outlined above
- Proven technical ability/aptitude and knowledge with respect to the administration of electronic management systems (like CRIS), with an understanding of core research processes and procedures
- Competent in the use of and generation of IT and management information with the ability to analyse and report on data, and to make decisions/provide recommendations
- Experience in the design and delivery of effective training for a range of stakeholders linked to system change/implementation of new software
- Experience supporting Software as a Service (SaaS) implementations and their development cycle
- Good knowledge and understanding of University policies, relevant legal, statutory and governance applications and turning them into good practice
- Excellent interpersonal, influencing and presentation skills, able to understand and communicate complex issues effectively
- Demonstrable excellent customer service
- Experience of working closely with stakeholders across all levels of the organisation and externally
- Ability to research, analyse and present complex information effectively with good attention to detail
- High level organisational skills with the ability to prioritise major developments and to function effectively in a pressured environment
How to Apply
Applications can be submitted up to midnight (UK time) on Sunday 2nd November 2025.
Pleasesubmit your CV & covering letter via the Heriot-Watt on-line recruitment.
We welcome and will consider flexible working patterns e.g., part-time working and job share options.
Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.
Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/.
Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.
About the Team
The Global Information Services directorate provides a range of services to support, promote and supply information, information skills and infrastructure to support a modern research-intensive university in a global setting. This straddles academic library provision alongside a range of technical services and systems such as IT and AV services, systems and support for learning & teaching, research & enterprise, operational effectiveness.
About Heriot-Watt University
At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.
Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.
#J-18808-Ljbffr
Research and Library Systems Technologist employer: Heriot-Watt University Malaysia
Contact Detail:
Heriot-Watt University Malaysia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research and Library Systems Technologist
✨Tip Number 1
Network like a pro! Reach out to current employees at Heriot-Watt University on LinkedIn or through professional groups. Ask them about their experiences and any tips they might have for landing the Research and Library Systems Administrator role.
✨Tip Number 2
Prepare for the interview by researching the systems mentioned in the job description, like Pure and Work Tribes. Show us you know your stuff and can hit the ground running!
✨Tip Number 3
Practice your presentation skills! You’ll need to communicate complex issues effectively, so consider doing mock interviews with friends or using online platforms to refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Research and Library Systems Technologist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Research and Library Systems Administrator. Highlight your relevant experience with electronic management systems and any technical skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about technology in research and learning. Share specific examples of how you've contributed to similar projects or roles in the past.
Showcase Your Technical Skills: Don’t forget to emphasise your technical abilities, especially with SaaS implementations and system administration. We want to see how you can help keep our systems running smoothly!
Apply Through Our Website: Remember to submit your application via the Heriot-Watt online recruitment portal. It’s the best way for us to receive your CV and cover letter, and we can’t wait to hear from you!
How to prepare for a job interview at Heriot-Watt University Malaysia
✨Know Your Systems
Familiarise yourself with the specific research support systems mentioned in the job description, like Pure and Work Tribes. Be ready to discuss how you've used similar systems in the past and how you can contribute to their development and maintenance.
✨Showcase Your Technical Skills
Prepare to demonstrate your technical aptitude by discussing your experience with electronic management systems and SaaS implementations. Bring examples of how you've solved system issues or improved processes in previous roles.
✨Engage with Stakeholders
Highlight your interpersonal skills by preparing examples of how you've effectively communicated complex information to various stakeholders. Think about times when you coordinated with users or staff to gather requirements or provide training.
✨Be Ready for Problem-Solving
Expect questions that assess your analytical skills and ability to prioritise tasks under pressure. Prepare scenarios where you've successfully identified gaps in systems and proposed actionable solutions, showcasing your attention to detail and organisational skills.