At a Glance
- Tasks: Support online students in their educational journey and help them achieve academic success.
- Company: Heriot-Watt University Malaysia, a leader in innovative education.
- Benefits: Full-time role with opportunities for personal growth and community engagement.
- Other info: Join a dynamic team dedicated to student success and engagement.
- Why this job: Make a real difference in students' lives while fostering a vibrant online community.
- Qualifications: Strong communication skills and a passion for student support.
The predicted salary is between 30000 - 40000 £ per year.
Heriot-Watt University Malaysia is seeking a dedicated Student Success Advisor to support online and Graduate Apprenticeship students through their educational journey.
This full-time role focuses on providing personalized, proactive support, ensuring students achieve their academic goals and remain engaged throughout their studies.
Key responsibilities include acting as a primary contact for student queries, providing guidance on course selection, and organizing events to foster community among students.
The ideal candidate will have excellent communication skills and a strong customer service orientation.
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Contact Details:
Heriot-Watt University Malaysia Recruitment Team
We think you need these skills to ace Online Student Success Champion
Communication Skills
Customer Service Orientation
Personalised Support
Proactive Engagement
Course Selection Guidance
Event Organisation
Student Query Management
