Market Insight Manager

Market Insight Manager

Full-Time 37694 - 47389 £ / year (est.) Home office (partial)
Heriot-Watt University Malaysia

At a Glance

  • Tasks: Lead market research and generate insights to drive student recruitment strategies.
  • Company: Join Heriot-Watt University, a diverse and inclusive institution.
  • Benefits: Enjoy 33 days annual leave, competitive salary, and flexible working options.
  • Other info: Dynamic team environment with opportunities for professional development.
  • Why this job: Make a real impact on student recruitment and contribute to strategic growth.
  • Qualifications: Research experience and strong analytical skills are essential.

The predicted salary is between 37694 - 47389 £ per year.

Grade and Salary: Grade 7: £37,694 - £47,389 per annum

FTE and working pattern: Full-time (35 hours per week) open-ended.

Holiday Entitlement: 33 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday).

Purpose of Role

Reporting to the Head of Market Research & Analysis, this role involves planning and carrying out market insight activities including focus groups and surveys, making the most of the data these produce, in addition to conducting desk based research into student trends across subjects and countries which will inform growth in student recruitment in line with our Strategy 2035 ambitions.

Key Duties & Responsibilities

  • Lead market research and insight generation for various projects such as programme development, demand analysis (student, industry, market), student journey.
  • Manage the end-to-end programme development lifecycle, from initial proposal through PMB governance to launch, delivering clear reporting for senior stakeholders.
  • Drive portfolio performance through significant contributions to the annual Portfolio Review, synthesising data into actionable insights and KPIs.
  • Design and deliver qualitative and quantitative research (including student and stakeholder engagement), leading initiatives such as the Student Insight Community.
  • Produce high-quality insight reports and analysis to support recruitment, marketing, and strategic decision-making, including global surveys and school- or discipline-level reports.
  • Lead and coordinate market insight projects and data resources across the institution, ensuring high standards, effective use of subscriptions, and alignment with strategic priorities.

Essential & Desirable Criteria

Essential:
  • Educated to at least SCQF level 7 or similar or equivalent practical experience in the workplace
  • Significant research experience; from designing research projects, including methodologies to gathering, analysing and presenting large amounts of information from multiple sources
  • Experience or familiarity with various qualitative research methods
  • Competent in the use of relevant IT packages
  • Analytical problem solving and report writing skills.
  • Experience presenting research findings to stakeholders
  • Strong interpersonal skills
  • Ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment
  • Demonstrates a professional proactive approach
Desirable:
  • Experience of conducting qualitative research
  • Experience of Higher Education sector
  • Data analysis capabilities
  • Experience of relationship building with senior stakeholders

How to Apply

Applications can be submitted up to 11:55pm (UK time) on Sunday 26th July. Please submit your CV & covering letter via the Heriot-Watt on-line recruitment.

We welcome and will consider flexible working patterns e.g.; part-time working and job share options.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups.

About our Team

The Marketing, Student Recruitment, Admissions and Communications (MRAC) Group is at the heart of attracting, engaging and delivering exceptional student and stakeholder experiences.

About Heriot-Watt University

At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together.

Heriot-Watt University Malaysia

Contact Details:

Heriot-Watt University Malaysia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Market Insight Manager

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Heriot-Watt University Malaysia and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Heriot-Watt University Malaysia are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Heriot-Watt University Malaysia on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Heriot-Watt University Malaysia. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Market Insight Manager

Market Research
Data Analysis
Qualitative Research Methods
Report Writing
Stakeholder Engagement
Analytical Problem Solving
Project Management

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Heriot-Watt University Malaysia. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Heriot-Watt University Malaysia:Show us that you’ve done your homework! In your application, briefly mention what you admire about Heriot-Watt University Malaysia’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Heriot-Watt University Malaysia

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Heriot-Watt University Malaysia will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Heriot-Watt University Malaysia, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.