CRM & Data Analyst - Salesforce & Dashboards Lead

CRM & Data Analyst - Salesforce & Dashboards Lead

Temporary 37694 - 47389 £ / year (est.) No working from home possible
Heriot-Watt University Malaysia

At a Glance

  • Tasks: Manage data and optimise CRM systems to support business operations.
  • Company: Heriot-Watt University Malaysia, a leading educational institution.
  • Benefits: Competitive salary, fixed-term contract, and professional development opportunities.
  • Other info: Join a collaborative team focused on innovation and user-friendly systems.
  • Why this job: Enhance data processes and make a real impact in a dynamic environment.
  • Qualifications: Relevant degree and strong experience with CRM platforms like Salesforce.

The predicted salary is between 37694 - 47389 £ per year.

Heriot-Watt University Malaysia is looking for a CRM and Data Analyst. This role will support the Business and Enterprise Directorate by managing data and optimizing CRM systems. The successful candidate will work closely with teams to enhance data processes and ensure user-friendly systems.

Applicants should have a relevant degree, strong experience with CRM platforms like Salesforce, and excellent communication skills.

The contract is fixed-term for 14 months with a salary range of £37,694 to £47,389 per annum.

CRM & Data Analyst - Salesforce & Dashboards Lead employer: Heriot-Watt University Malaysia

Heriot-Watt University Malaysia is an exceptional employer that fosters a collaborative and innovative work culture, providing employees with the opportunity to make a meaningful impact in the education sector. With a strong focus on professional development, staff are encouraged to grow their skills and advance their careers while enjoying competitive benefits and a supportive environment in a vibrant location. Join us to be part of a dynamic team dedicated to enhancing data processes and user experiences in a leading educational institution.

Heriot-Watt University Malaysia

Contact Details:

Heriot-Watt University Malaysia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM & Data Analyst - Salesforce & Dashboards Lead

Tip Number 1

Network like a pro! Reach out to current employees at Heriot-Watt University Malaysia on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Show off your skills! Prepare a mini portfolio showcasing your experience with Salesforce and data analysis. We want to see how you’ve optimised CRM systems in the past.

Tip Number 3

Practice makes perfect! Get ready for the interview by rehearsing common questions related to CRM and data analytics. We can help you nail those answers!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace CRM & Data Analyst - Salesforce & Dashboards Lead

CRM Management
Salesforce
Data Analysis
Data Optimisation
Communication Skills
User Experience Design
Team Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with CRM platforms like Salesforce. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about data analysis and how you can contribute to our team at Heriot-Watt University Malaysia. Keep it engaging and personal.

Show Off Your Communication Skills:Since this role involves working closely with teams, we need to see your communication prowess. Whether it’s in your CV or cover letter, make sure to highlight instances where you’ve effectively collaborated or presented data insights.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Heriot-Watt University Malaysia

Know Your CRM Inside Out

Make sure you’re well-versed in Salesforce and any other CRM platforms mentioned in the job description. Brush up on your knowledge of data management and how to optimise these systems, as you’ll likely be asked about your experience and strategies during the interview.

Showcase Your Data Skills

Prepare to discuss specific examples of how you've managed data processes in previous roles. Think about challenges you faced and how you overcame them, especially in relation to enhancing user-friendly systems. This will demonstrate your problem-solving skills and practical experience.

Communicate Clearly and Confidently

Since excellent communication skills are a must for this role, practice articulating your thoughts clearly. You might be asked to explain complex data concepts, so try to simplify your explanations. This will show that you can effectively communicate with both technical and non-technical team members.

Research the University’s Goals

Familiarise yourself with Heriot-Watt University Malaysia’s mission and values. Understanding their focus on business and enterprise will help you tailor your answers to align with their objectives, showing that you’re genuinely interested in contributing to their success.