At a Glance
- Tasks: Proactively sell Oriam services and manage bookings for events.
- Company: Heriot-Watt University, a vibrant and supportive educational environment.
- Benefits: Gain valuable experience in sales and customer service while working in a dynamic setting.
- Other info: Perfect opportunity for students looking to develop their skills in a real-world setting.
- Why this job: Join a team that enhances customer experiences and drives engagement through events.
- Qualifications: SCQF level 5 literacy/numeracy, strong IT skills, and proven sales experience.
The predicted salary is between 31500 - 38500 £ per year.
Heriot-Watt University is seeking a Bookings & Events Assistant to proactively sell Oriam services to identified audiences, focusing on bookings and events.
The role works with Hire Agreements to enhance customer experience and drive additional sales, while supporting admin to manage day-to-day inquiries and deliver excellent customer service.
The role requires SCQF level 5 literacy/numeracy, strong IT skills, and proven sales activity.
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Bookings & Events Assistant - Proactive Sales & Service employer: Heriot-Watt University Malaysia
Heriot-Watt University is an exceptional employer, offering a vibrant work culture that prioritises collaboration and innovation within the Creative Environments team. With generous benefits including 33 days of annual leave and a commitment to employee growth through research leadership and teaching opportunities, this role at our Scottish Borders campus provides a unique chance to shape the future of interior architecture education while contributing to impactful community projects and international research networks.
Contact Details:
Heriot-Watt University Malaysia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bookings & Events Assistant - Proactive Sales & Service
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heriot-Watt University Malaysia. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heriot-Watt University Malaysia
Don't be shy about reaching out to Heriot-Watt University Malaysia directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bookings & Events Assistant - Proactive Sales & Service
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heriot-Watt University Malaysia and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heriot-Watt University Malaysia
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
