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- Tasks: Lead creative operations and optimise workflows for impactful brand campaigns.
- Company: Join Free Soul, a mission-driven brand focused on women's wellbeing.
- Benefits: Flexible hours, hybrid working, 25 days holiday, and health insurance.
- Why this job: Make a real difference in women's lives while thriving in a creative environment.
- Qualifications: 5+ years in creative operations with strong project management skills.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We're Free Soul - wellbeing for her, however she defines it. Because no two experiences are ever the same, and her path deserves to be as individual as she is. We shine a light on the unfiltered reality of being well - not the industry-standard version, but the honest, everyday pursuit of what makes her feel good.
How do we do it? By creating expertly formulated products with clinically tested ingredients that support every woman's unique needs. Working at Free Soul is more than just a job - it's a purpose. We're a mission-led team where everyone genuinely cares about the impact we're making.
We lead with ownership - taking responsibility for our work, our ideas, and the energy we bring. We act with accountability and intent, treating decisions as if our name were on the door, we are trusted to run with bold ideas and see them through. We show up with respect and kindness - to our teammates, our community, and ourselves. We communicate clearly and fairly, listen with intent, celebrate difference and challenge in the right way, creating a space where everyone feels seen, valued and supported.
We're driven by a growth mindset - staying curious, open to feedback, and committed to learning. We ask why, embrace thoughtful risk-taking, learn quickly from what doesn't work and keep improving as individuals, as a team and as a brand. We have fun - taking our work seriously, not ourselves. We bring our authentic selves to work, keep things light and human, and believe the best ideas come when people feel comfortable, creative and connected.
We own the women's nutrition space by doing things differently - liberating, not restricting. We celebrate every side of her - the quirks, the flaws, the fierce and the tender. Our brand reflects her real, raw journey and gives her the freedom to show up exactly as she is. That's what makes Free Soul a truly special place to work.
As our Senior Creative Operations Manager/Senior Production Manager, you'll be the strategic operator who keeps Free Soul's creative engine running at its best. You'll own the systems, workflows, resource planning, and operational excellence that allow our designers, videographers, copywriters, and brand teams to deliver powerful, high-quality creative work across every channel.
Your mission? To take a growing creative department and build the structure, processes, and flow that unlock its full potential - ensuring clarity, efficiency, and a seamless production pipeline from brief to delivery. This is a senior role that balances strategic thinking with hands-on operational leadership. You'll work closely with the Brand Director and collaborate across Brand, Creative, Social, Talent, and Product teams while managing the Studio Manager and external partners.
- Owning and optimising all creative workflows - from brief creation and intake through to production, reviews, delivery, and asset management.
- Leading capacity and resourcing management across the creative team, forecasting workloads and allocating projects based on business priorities.
- Building scalable systems, SOPs, processes, and templates that support growth and improve cross-team collaboration.
- Overseeing production operations for brand campaigns, shoots, and content series alongside the Studio Manager and Videographer.
- Managing creative vendors, production partners, and freelancers - negotiating, onboarding, and ensuring quality delivery.
- Creating clarity across the business with project timelines, milestones, and communication touchpoints.
- Tracking production budgets, monitoring spend and identifying efficiencies while protecting creative quality.
- Running weekly planning sessions, project reviews, and cross-functional check-ins to keep teams aligned and projects moving.
- Ensuring our asset library and file management systems are organised, scalable, and accessible.
- Leading continuous improvement - identifying bottlenecks, proposing solutions, and championing excellence in creative operations.
- Mentoring and supporting the Studio Manager to execute day-to-day studio and shoot operations.
- Acting as a pillar of structure and calm in a fast-paced creative environment, ensuring Free Soul's creative vision is executed with precision and care.
What we're looking for in you:
- 5+ years experience in creative operations, production operations, studio management, or a senior creative project management role within a brand or agency.
- Deep understanding of creative, design, and production workflows - with experience managing both internal teams and external production partners.
- Proven ability to build and improve operational systems in a growing, fast-paced environment.
- Exceptional organisational and project management skills with an obsession for clarity, structure, and efficiency.
- Strong commercial awareness with experience managing budgets and negotiating with vendors.
- Confidence working cross-functionally with stakeholders at all levels.
- A calm, strategic problem-solver who thrives in complexity and brings order to ambiguity.
- Experience mentoring or leading junior team members.
You’ll thrive here if you’re:
- A self-starter who loves building systems that help creative teams do their best work.
- Driven by clarity, quality, and operational excellence.
- Energised by challenges and excited to design solutions that scale.
- Comfortable balancing strategic oversight with hands-on execution when needed.
- Collaborative, empathetic, and great at building relationships across teams.
- Proud of delivering work that’s thoughtful, efficient, and elevates the entire creative function.
- Passionate about contributing to a purpose-led brand supporting women’s wellbeing.
What you’ll get in return:
- Core working hours of 10:00-16:00. We’re all about flexibility when it comes to your hours! Feel free to adjust your schedule to fit your needs.
- Hybrid working: 3 days in the office per week.
- Work from anywhere for 2 weeks a year.
- 25 days holiday as well as bank holidays AND your birthday off!
- Enhanced Family Leave.
- Free Soul product pantry - access to a variety of Free Soul products whilst working in the office.
- Your monthly Free Soul essentials, delivered to your home - for free!
- 30% friends and family discount.
- Dog-friendly office.
- Pension plan.
- Access to Vitality health insurance.
- Team socials, lunch & learns and internal events.
Senior Creative Operations Manager in Westminster employer: Herfreesoul
Contact Detail:
Herfreesoul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Creative Operations Manager in Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Free Soul and understanding their mission. We want to see your passion for women’s wellbeing shine through, so think about how your skills can contribute to their unique approach.
✨Tip Number 3
Show off your creativity! Bring a portfolio or examples of your work to interviews. We love seeing how you’ve tackled challenges and delivered results in previous roles, especially in creative operations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Creative Operations Manager in Westminster
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that align with our mission at Free Soul.
Tailor Your Application: Make sure to customise your application for the Senior Creative Operations Manager role. Highlight your relevant experience in creative operations and how it connects to our values of ownership, accountability, and growth mindset.
Showcase Your Skills: Use your application to demonstrate your organisational and project management skills. Share specific examples of how you've built systems or improved workflows in previous roles, as this is key to thriving in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission-led team!
How to prepare for a job interview at Herfreesoul
✨Know Your Creative Operations Inside Out
Before the interview, dive deep into understanding creative operations and production workflows. Familiarise yourself with how teams collaborate and what systems can enhance efficiency. Be ready to discuss specific examples from your past experience that demonstrate your ability to optimise these processes.
✨Showcase Your Strategic Thinking
Prepare to articulate your strategic vision for a growing creative department. Think about how you would build scalable systems and improve cross-team collaboration. Bring ideas to the table that reflect your understanding of the brand's mission and how operational excellence can support it.
✨Demonstrate Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Think about potential bottlenecks in creative workflows and how you would address them. Highlight your calm approach to problem-solving and provide examples of how you've successfully navigated complexity in previous roles.
✨Emphasise Your Collaborative Spirit
Since this role involves working closely with various teams, showcase your ability to build relationships and communicate effectively. Prepare anecdotes that illustrate your collaborative mindset and how you've fostered a positive team environment in the past.
