At a Glance
- Tasks: Engage with customers, manage inquiries, and enhance their experience with our wellness products.
- Company: Join a leading wellness brand dedicated to improving women's health.
- Benefits: Enjoy flexible hours, generous leave, and access to health insurance and wellness products.
- Why this job: Make a positive impact on women's health while enjoying a flexible work environment.
- Qualifications: 1-2 years of experience in customer service and a passion for women's health.
- Other info: Hybrid working model with great employee perks and growth opportunities.
The predicted salary is between 30000 - 42000 Β£ per year.
A wellness company in the UK seeks a Customer Experience Executive. The role involves responding to customer inquiries, managing product knowledge, and enhancing the overall customer experience.
Candidates should have 1-2 years of relevant experience, excellent communication skills, and a genuine interest in women's health.
This position offers flexibility with core working hours, a hybrid working model, generous leave, and various employee perks including product access and health insurance.
Customer Experience Executive | Flexible Hours & Wellness Brand in London employer: Herfreesoul
Contact Detail:
Herfreesoul Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Experience Executive | Flexible Hours & Wellness Brand in London
β¨Tip Number 1
Get to know the company inside out! Research their products and values, especially around women's health. This will help you connect with the interviewers and show that you're genuinely interested in what they do.
β¨Tip Number 2
Practice your communication skills! Since this role is all about enhancing customer experience, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or use online resources to sharpen those skills.
β¨Tip Number 3
Show off your passion for wellness! Share personal stories or experiences that relate to the brand's mission. This can really set you apart from other candidates and demonstrate your commitment to the role.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Donβt miss out on this opportunity!
We think you need these skills to ace Customer Experience Executive | Flexible Hours & Wellness Brand in London
Some tips for your application π«‘
Show Your Passion for Wellness: When you're writing your application, let your genuine interest in women's health shine through. We want to see that you care about the wellness industry and how it impacts people's lives.
Highlight Relevant Experience: Make sure to showcase your 1-2 years of experience in customer service or a related field. We love seeing how your past roles have prepared you for this position, so donβt hold back!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well β we appreciate good communication from the get-go!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for all the perks we offer, like flexible hours and health insurance!
How to prepare for a job interview at Herfreesoul
β¨Know Your Stuff
Make sure you brush up on the company's products and services, especially those related to women's health. Being able to discuss their offerings confidently will show your genuine interest and help you stand out.
β¨Show Off Your Communication Skills
Since this role revolves around customer inquiries, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your responses and ensure you come across as approachable and friendly.
β¨Highlight Relevant Experience
Prepare specific examples from your past roles that demonstrate your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situationβthese stories can really make an impact.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the company culture, team dynamics, or how they measure success in the customer experience role. This shows your enthusiasm and helps you gauge if itβs the right fit for you.