At a Glance
- Tasks: Engage with micro businesses and provide high-level account management support.
- Company: Join a member-led, not-for-profit organisation supporting local business communities.
- Benefits: Enjoy a competitive salary, birthday off, and ongoing professional development.
- Other info: Inclusive culture with support for working carers and a commitment to wellbeing.
- Why this job: Make a real impact on local businesses while developing your career.
- Qualifications: Degree level education or equivalent experience in account management.
The predicted salary is between 35000 - 35000 € per year.
Employing Organisation Herefordshire & Worcestershire Chamber of Commerce (HWCC) is a member‑led, not for profit organisation working to support local business communities and our large network of members.
Role Summary
- Salary: £35,000 per annum (full‑time equivalent)
- Location: Remote with attendance required in the office (Malvern Hills Science Park)
- Hours: 37 hours per week
- Reporting to: Worcestershire Growth Hub Manager
- Contract: Fixed term until 31 March 2027
Key Responsibilities
- Develop, prepare and implement a business engagement delivery plan for the specific locality, linked to the WLEP Plan for Growth and the overarching Growth Hub Business engagement plan.
- Research, identify and engage micro businesses and key accounts (businesses with 0‑4 employees) in the allocated locality, ensuring a portfolio of account‑managed businesses, new leads, potential high‑growth, and FDI businesses.
- Engage with senior contacts at identified businesses to provide high‑level account management support, helping the business navigate and access local, regional and national support programmes.
- Maintain an up‑to‑date understanding of local, regional and national business support offers.
- Signpost and refer businesses on sector‑specific or general business issues, supporting their journey through the local business support landscape.
- Keep accurate records of engagement activity in CRM (Evolutive), ensuring timely completion of company data and a minimum of two years of financial and workforce history.
- Support the preparation of regular locality reports for stakeholders, detailing key business visits and summary of activity.
- Identify and develop businesses for case‑studies on a regular basis.
- Collaborate, coordinate and work in cooperation with the wider Growth Hub Team.
- Maintain key stakeholder relationships with local, regional and national stakeholders, including DBT, Local Authorities, Universities, Innovate UK, locally funded business support programmes and other intermediary organisations.
Qualifications & Experience
- Degree level education or equivalent expert experience in developing and delivering account management relationships.
- Commercial skills with experience working with or for private sector businesses.
- Understanding of standard business functions such as sales & marketing, international trade, finance, PR, human resources and strategic business planning.
- Awareness of the range of issues facing businesses at local, regional and national levels.
- Excellent communication, interpersonal and presentation skills, with the ability to engage and communicate effectively with senior business leaders.
- Awareness of key partners and business support organisations and programmes, including government/public sector funding.
- Results‑driven, able to work under pressure and meet tight deadlines.
- Excellent relationship management and customer‑satisfaction skills.
- Ability to work effectively as part of a team, and positively influence others.
- Proficient in Microsoft Office.
Mobility
- Ideally owns a car and holds a full driving licence.
- Willing and able to travel to different locations around the county, occasionally further afield.
- Willing and able to work some unsocial hours such as early mornings or evenings as required.
Benefits
- Birthday off: Celebrate your way, it’s on us.
- Professional growth: Ongoing training, career development and opportunities to shine.
- Wellbeing at the centre: Westfield Health, Wellbeing Champions and supportive policies.
- Easy access: Onsite parking and fully accessible office spaces.
- Inclusive culture: We proudly welcome applicants from all backgrounds.
Additional Support
We are proud to support our employees. As a Working for Carers member, we understand the challenges faced by working carers and offer support through our policies and culture. We also support cadets, reservists and veterans, and we are fully committed to the Armed Forces Employers Recognition Scheme, holding a gold accreditation. Our dedicated Wellbeing Champions volunteer their time to raise awareness, support colleagues, and promote a healthy workplace for everyone.
Application deadline: 31 May 2026
Interviews are expected to take place on 09 June 2026
Worcestershire Growth Hub Account Manager (Micro) in Malvern employer: Herefordshire & Worcestershire Chamber of Commerce
Herefordshire & Worcestershire Chamber of Commerce is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on professional growth, the company offers ongoing training and development opportunities, alongside unique benefits such as a birthday off and comprehensive wellbeing support. Located at the Malvern Hills Science Park, employees enjoy easy access to facilities and a culture that values diversity and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Detail:
Herefordshire & Worcestershire Chamber of Commerce Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Worcestershire Growth Hub Account Manager (Micro) in Malvern
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses, attend events, and engage with the community. The more people you meet, the better your chances of landing that account manager role.
✨Tip Number 2
Show off your knowledge! Make sure you’re up-to-date on local, regional, and national business support offers. When you chat with potential employers, drop some insights to demonstrate your expertise and passion for helping businesses thrive.
✨Tip Number 3
Practice your pitch! You’ll need to communicate effectively with senior business leaders, so rehearse how you’d present yourself and your ideas. Confidence is key, and a well-prepared pitch can make all the difference.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you shine in your application process. Plus, it shows you’re serious about joining our team and supporting local businesses.
We think you need these skills to ace Worcestershire Growth Hub Account Manager (Micro) in Malvern
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Worcestershire Growth Hub Account Manager role. Highlight your experience with micro businesses and any relevant account management skills that align with the job description.
Showcase Your Communication Skills:Since this role involves engaging with senior contacts, it’s crucial to demonstrate your excellent communication and interpersonal skills. Use examples from your past experiences where you successfully managed relationships or presented to stakeholders.
Research is Key:Before applying, do a bit of homework on local, regional, and national business support programmes. This will not only help you in your application but also show us that you’re genuinely interested in the role and the impact you can make.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Herefordshire & Worcestershire Chamber of Commerce
✨Know Your Local Business Landscape
Before the interview, dive deep into the local business environment in Worcestershire. Familiarise yourself with key players, micro businesses, and the support programmes available. This will show your potential employer that you’re not just interested in the role but also invested in the community.
✨Showcase Your Account Management Skills
Prepare specific examples from your past experiences where you've successfully managed accounts or relationships with businesses. Highlight how you navigated challenges and provided value, as this aligns perfectly with the responsibilities of engaging with micro businesses.
✨Demonstrate Communication Prowess
Since the role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate the interview environment, focusing on how you would engage with senior business leaders.
✨Be Ready to Discuss Collaboration
The job involves working closely with various stakeholders. Prepare to discuss how you’ve collaborated with teams or external partners in the past. Emphasise your ability to build relationships and work towards common goals, which is crucial for this position.
