At a Glance
- Tasks: Engage with local businesses to support their growth and navigate business opportunities.
- Company: Join the Worcestershire LEP team, making a real impact in the community.
- Benefits: Enjoy a competitive salary, birthday off, and professional development opportunities.
- Other info: Flexible remote work with occasional office attendance and excellent career growth potential.
- Why this job: Be part of a dynamic team helping businesses thrive in Worcestershire.
- Qualifications: Degree level education or equivalent experience in account management required.
The predicted salary is between 40000 - 40000 € per year.
Salary: £40,000 per annum (fte)
Location: Remote with attendance required in the office (Malvern Hills Science Park)
Hours: 37 hours
Reporting to: Worcestershire Growth Hub Manager
Fixed Term Contract: 31st March 2027
Working as part of the Worcestershire LEP’s executive team, the WGH Account Manager (Geographic) role is responsible for providing professional, high quality account management support to businesses (5+ FTE) across a two-District geography within Worcestershire. The role engages with local businesses to understand their growth plans, opportunities and challenges, and then provides information, advice and guidance including referrals into relevant business support offers, locally and nationally.
Responsibilities
- Develop, prepare and implement a business engagement delivery plan for the specific locality linked to the WLEP Plan for Growth and the overarching Growth Hub Business engagement plan.
- Research, identify and engage SMEs and key accounts (businesses with 5 employees and more) in the allocated locality – ensuring a portfolio of account managed businesses, new leads, potential high-growth, and FDI businesses.
- Engage with senior contacts at identified businesses and provide high-level account management support, working with the business to navigate and access business support in form of local, regional and national programmes.
- Develop and maintain an up-to-date understanding of local, regional and national business support offers.
- Signpost and refer businesses on either sector specific issues or general business issues, supporting their journey – easing the navigation of the local business support landscape.
- Ensure accurate records of engagement activity are regularly recorded on CRM (Evolutive) with all company data completed in a timely manner and at least two years of financial and workforce history recorded.
- Support the preparation of regular locality reports for stakeholders including funding partners, detailing key business visits and summary of activity.
- Identify and provide businesses for case studies on a regular basis.
- Collaborate, co‑coordinate and work in co‑operation with the wider Growth Hub Team.
- Maintain key stakeholder relationships with local, regional and national stakeholders including DBT, Local Authorities, Universities, Innovate UK, locally funded Business Support Programmes and various other intermediary organisations.
Qualifications
- Educated to degree level or equivalent expert experience in developing and delivering account management relationships.
- Strong commercial skills with significant experience working with or for private sector businesses.
- In‑depth understanding of standard business functions including sales & marketing, international trade, finance, PR, human resources and strategic business planning.
- Strong understanding of the range of issues facing businesses, including local, regional and national policy.
- Excellent communication, interpersonal and presentation skills with the ability to engage with and communicate effectively with senior business leaders.
- Expert understanding of key partners and business support organisations and programmes available to businesses, including government/public sector funding.
- Results‑driven with the ability to work under pressure and to tight deadlines.
- Excellent relationship management and customer satisfaction skills.
- Able to work effectively as part of a team, including the ability to positively influence others.
- Proficient in the use of Microsoft Office systems.
Mobility
- Ideally a car owner with full driving licence.
- Willing and able to travel to different locations around the county, occasionally further afield.
- Willing and able to work some unsocial hours such as early mornings or evenings as required to meet the needs of the service and customers.
Benefits
- Birthday off – celebrate your way, it’s on us.
- Professional growth – ongoing training, career development and opportunities to shine.
- Wellbeing at the centre – Westfield Health, Wellbeing Champions and supportive policies.
- Easy access – onsite parking and fully accessible office spaces.
- Always inclusive – we proudly welcome applicants from all backgrounds.
- Paid CSR day each year for causes that matter to you.
Additional Employee Support
- Supporting working carers through tailored policies and culture as a Working for Carers member.
- Support for cadets, reservists and veterans, with gold accreditation under the Armed Forces Employers Recognition Scheme.
- Wellbeing Champions volunteer their time to raise awareness, support colleagues and promote a healthy workplace.
Worcestershire Growth Hub Account Manager (Geographic) in Malvern employer: Herefordshire & Worcestershire Chamber of Commerce
As an employer, Worcestershire Growth Hub offers a dynamic and supportive work environment that prioritises employee wellbeing and professional growth. With a focus on inclusivity and community engagement, employees benefit from ongoing training opportunities, flexible working arrangements, and unique perks such as a paid CSR day and birthday off. Located at the Malvern Hills Science Park, the role provides a chance to make a meaningful impact on local businesses while enjoying easy access to modern office facilities.
Contact Detail:
Herefordshire & Worcestershire Chamber of Commerce Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Worcestershire Growth Hub Account Manager (Geographic) in Malvern
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses and stakeholders. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your expertise! Prepare to discuss your knowledge of business support offers and how they can help local SMEs. Be ready to share insights during interviews or networking chats – it’ll show you’re the right fit for the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in account management and your understanding of the challenges businesses face. This will boost your confidence and help you nail the real thing.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with potential employers. Don’t miss out on the chance to showcase your skills and land that Account Manager position!
We think you need these skills to ace Worcestershire Growth Hub Account Manager (Geographic) in Malvern
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Worcestershire Growth Hub Account Manager role. Highlight your experience in account management and how it aligns with the responsibilities outlined in the job description.
Showcase Your Skills:Don’t forget to emphasise your strong commercial skills and understanding of business functions. Use specific examples from your past experiences to demonstrate how you’ve successfully engaged with businesses and provided support.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where appropriate to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team!
How to prepare for a job interview at Herefordshire & Worcestershire Chamber of Commerce
✨Know Your Local Landscape
Before the interview, dive deep into the local business environment in Worcestershire. Familiarise yourself with key businesses, their growth challenges, and the support available. This will show your potential employer that you’re not just interested in the role but also invested in the community.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed relationships with businesses in the past. Highlight your communication and interpersonal skills, as these are crucial for engaging with senior contacts and stakeholders. Be ready to discuss specific instances where you’ve navigated complex situations.
✨Demonstrate Your Knowledge of Business Support Programmes
Brush up on local, regional, and national business support offers. Being able to discuss these programmes confidently will demonstrate your expertise and readiness to assist businesses in accessing the right support. Consider bringing a few examples of how these programmes have benefited businesses in your area.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific scenarios related to account management. Think about potential challenges businesses might face and how you would guide them through these issues. Practising your responses can help you articulate your thought process clearly.
