At a Glance
- Tasks: Conduct inspections and provide advice on food safety and housing regulations.
- Company: Join a dedicated Environmental Health Team in Hereford.
- Benefits: Competitive salary, flexible working, 31 days leave, and professional development opportunities.
- Other info: Enjoy clear career progression and access to various employee benefits.
- Why this job: Make a real difference in community health and safety while advancing your career.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 25989 - 36363 € per year.
We’re looking for two new members of staff to join the Environmental Health Team and work within the specialist regulatory service areas of Private Sector Housing or Food Safety. In this role you will conduct inspections, provide advice, gather evidence to support enforcement actions and contribute to health and safety enforcement work.
What will you be doing?
- Private Sector Housing – Technical Officer
- Deliver housing risk rating (HHSRS) inspections, complaint investigations and property condition checks.
- Advise landlords and tenants and conduct HMO licensing activity.
- Provide enforcement action on illegal evictions, ASB/nuisance cases and health and safety incidents including reactive investigations, workplace inspections and RIDDOR responses.
- Food Safety – Technical Officer
- Deliver the commercial food business inspection programme and food hygiene rating scores.
- Investigate complaints, advise and inspect new food businesses, conduct public health investigations and sampling.
- Assist with licence checks, festival site visits and health and safety assistance in commercial premises.
- Work with colleagues and partner agencies, providing advice, carrying out inspections, gathering information and evidence to support enforcement actions.
- Occasional evening and weekend work may be required.
About You
You’re enthusiastic, customer‑focused, and a confident communicator who can work independently and as part of a team. You possess strong organisational skills, can manage competing priorities and have customer service experience.
Job Requirements
- Willingness to undertake and complete relevant professional development and statutory training, including GCSEs/A-Levels or equivalent for entry level, up to Level 6 or substantive experience for higher grades.
- Understanding of enforcement skills guided by legislation, regulation, codes and good practice, particularly within environmental health.
- Ability to travel across Herefordshire.
- Customer service and communication skills to liaise with residents, businesses and colleagues.
We Offer
- Career progression with clear pathways, training, mentoring and support.
- Salary range £25,989 – £36,363 (career graded).
- Enrolment in the Local Government Pension Scheme (LGPS).
- 31 days annual leave (pro‑rated) plus bank holidays; opportunity to purchase an additional 10 days per year.
- Flexible working arrangements including job‑sharing, part‑time hours and agile working.
- Employee Assistance Programme with 24/7 access.
- Payment of professional membership fees as required.
- Access to a range of retail, leisure, holiday and health benefits, including savings, cash back and discounts.
- Pool car available for district work.
Technical officer x 2 - Food Safety / Housing in Hereford employer: Herefordshire Council
Join our dedicated Environmental Health Team in Hereford, where we prioritise employee growth and well-being. With a strong focus on career progression, flexible working arrangements, and a supportive work culture, we offer an enriching environment for Technical Officers in Food Safety and Housing. Enjoy generous annual leave, professional development opportunities, and access to various employee benefits that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical officer x 2 - Food Safety / Housing in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the Environmental Health field, especially those working in food safety or housing. Attend local events or join online forums to connect with potential colleagues and learn about job openings before they hit the market.
✨Tip Number 2
Prepare for interviews by researching the latest trends in food safety and housing regulations. We want you to show off your knowledge and passion during the interview, so brush up on relevant legislation and be ready to discuss how you can contribute to the team.
✨Tip Number 3
Practice your communication skills! As a Technical Officer, you'll need to interact with landlords, tenants, and businesses. Role-play common scenarios with friends or family to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Technical officer x 2 - Food Safety / Housing in Hereford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Officer role. Highlight your relevant experience in food safety or housing, and show us how your skills match what we're looking for.
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role! Let your passion for environmental health and customer service shine through in your application.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate well-structured applications that are easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can process your application smoothly.
How to prepare for a job interview at Herefordshire Council
✨Know Your Stuff
Make sure you brush up on the key regulations and practices related to food safety and housing. Familiarise yourself with the HHSRS and food hygiene rating systems, as well as any recent changes in legislation. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Communication Skills
As a Technical Officer, you'll need to communicate effectively with landlords, tenants, and businesses. Prepare examples of how you've successfully handled difficult conversations or provided clear advice in previous roles. This will demonstrate your customer service skills and ability to work collaboratively.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with an illegal eviction or a food safety complaint. Think through potential scenarios and outline your approach, focusing on your problem-solving skills and adherence to regulations. This will help you stand out as a candidate who can think on their feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or specific challenges the Environmental Health Team is currently facing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
