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- Tasks: Assist in delivering and setting up community equipment for those in need.
- Company: Join a dedicated team at the Community Equipment Service in Hereford.
- Benefits: Gain valuable experience, work regular hours, and make a real difference in people's lives.
- Why this job: Be part of a team that enhances independence and quality of life for the community.
- Qualifications: Ability to lift 25kg, strong communication skills, and a positive attitude.
- Other info: Opportunity to support your community while developing essential skills.
About The Role
Driver’s Assistant – Community Equipment Store (Location: Rotherwas, Hereford) – Contract Type: Temp agency – Working hours: Monday - Friday, 9 am - 5 pm
The Community Equipment Service (CES) was formally a part of NRS Healthcare and has been established in Hereford for 11 years. The team transferred to Hoople in 2025. The service is commissioned by Herefordshire Council to provide equipment designed to support independent living and minimise moving and handling risks to people in need across the county and its borders. The CES predominantly serves individuals in their own homes, but also supplies Council appointed facilities. At its depot in Rotherwas, the service stocks a wide variety of equipment, including adaptive furniture, bariatric equipment, bathing and showering equipment, beds, chairs, moving and handling apparatus, mobility aids, pressure care and toileting equipment. The team can also acquire bespoke equipment if the need is identified.
We are looking for a reliable and customer-focused Driver’s Assistant to support our delivery team with the transportation, setup, and collection of Community Equipment Assets. This role is essential in helping us deliver high-quality service to our service users and ensure equipment is handled, transported, and installed safely and efficiently.
Key Responsibilities
- Safely loading and unloading community equipment assets using best-practice manual handling techniques.
- Assisting the Driver with deliveries and collections.
- Delivering and assisting with positioning, assembling, and setting up equipment in service users’ homes.
- Providing excellent customer service and ensuring a positive experience for all users.
- Picking, preparing, and loading stock onto vehicles.
- Ensuring deliveries are accessible, safe, and completed to a high standard.
- Supporting warehouse operatives when required.
- Adhering to all health & safety and manual handling regulations.
- Occasionally driving vehicles if needed.
Requirements
- The ability to lift up to 25kg safely.
- Good written and verbal communication skills.
- Strong organisational skills and reliability.
- A commitment to excellent customer service.
- A positive, team-focused attitude.
Why Join Us?
You’ll be part of a dedicated team that directly supports our community, providing essential equipment that enhances independence and quality of life.
Driver assistant in Hereford employer: Herefordshire Council
Contact Detail:
Herefordshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver assistant in Hereford
✨Tip Number 1
Get to know the company! Research Hoople and the Community Equipment Service. Understanding their mission and values will help you connect with the team during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Driver’s Assistant, you'll need to interact with service users regularly. Role-play scenarios with friends or family to boost your confidence and ensure you can provide excellent customer service.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed tasks or worked in a team. This will demonstrate your reliability and ability to handle the responsibilities of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at Hoople. Don’t miss out on this opportunity!
We think you need these skills to ace Driver assistant in Hereford
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can contribute to providing a positive experience for our service users, so share specific examples of how you've gone above and beyond in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Use bullet points if it helps to make your skills and experiences stand out!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention relevant skills like manual handling or teamwork that match the role of Driver’s Assistant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Herefordshire Council
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Driver’s Assistant. Familiarise yourself with the types of equipment you'll be handling and the importance of customer service in this role. This will help you answer questions confidently and show that you're genuinely interested.
✨Demonstrate Your Customer Service Skills
Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to a positive user experience.
✨Showcase Your Team Spirit
This position requires a team-focused attitude, so be prepared to discuss how you work well with others. Share instances where you've collaborated effectively with colleagues or supported a team goal, as this will resonate well with the interviewers.
✨Safety First!
Given the manual handling aspect of the job, it's crucial to demonstrate your understanding of health and safety regulations. Brush up on best practices for lifting and transporting equipment safely, and be ready to discuss how you would apply these in your role.
