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- Tasks: Patrol the streets, enforce parking regulations, and issue Penalty Charge Notices.
- Company: Join Herefordshire Council, dedicated to community service and support.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and ability to handle confrontations confidently.
- Other info: Opportunities for career growth and support for diverse applicants.
The predicted salary is between 25989 - 28142 ÂŁ per year.
About The Role
Contract: Permanent
Salary: HC05 ÂŁ25,989 - ÂŁ28,142 (pro rata ÂŁ15,452 - ÂŁ16,733)
Hours: 22
Location: Hereford
Closing Date: 04/01/2026
Herefordshire Council is responsible for the enforcement of the on‑street parking restrictions throughout Herefordshire and also its off‑street car parks. We are looking to appoint a part‑time (22 hrs) enthusiastic, self‑motivated and committed Civil Enforcement Officer. The post holders will be required to work various shifts as part of a rota system which will include weekends and evenings.
You will carry out high visibility patrols across the county enforcing parking regulations by way of issuing Penalty Charge Notices to vehicles contravening the parking regulations and carrying out routine disabled persons blue badge checks. You will need to be able to communicate effectively with people and have the ability and confidence to deal effectively with confrontation. The role involves the post holder patrolling on foot for most of the working day outside in all weather conditions. As the role involves enforcement across the county you will need to be able to travel independently.
Benefits of working for Herefordshire Council:
- A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Pension Scheme Enrolment in the Local Government (LGPS)
- Generous Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
- Flexible working: flexi‑time, job‑share, part‑time hours and, in some instances, home working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role. To apply, please submit your CV and complete the supporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.
The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire.
Civil Enforcement Officer in Hereford employer: Herefordshire Council
Contact Detail:
Herefordshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Hereford
✨Tip Number 1
Get to know the company! Research Herefordshire Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to conflict resolution and communication skills, as these are key for a Civil Enforcement Officer. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction with your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on the role. Don’t forget to highlight your relevant experience in your supporting statement!
We think you need these skills to ace Civil Enforcement Officer in Hereford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. It’ll give you a clear idea of what Herefordshire Council is looking for in a Civil Enforcement Officer, so you can tailor your application to match their needs.
Show Off Your Skills: In your CV and supporting statement, highlight your communication skills and ability to handle confrontations. These are key traits for the role, so don’t be shy about sharing examples from your past experiences that demonstrate these abilities.
Be Specific in Your Supporting Statement: When filling out your supporting statement, refer directly to the person specification. Use specific examples to show how you meet each requirement. This will help us see why you’re a great fit for the role!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your CV and supporting statement, and it ensures you’re following the correct process. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Herefordshire Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations and enforcement procedures in Herefordshire. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the job involves interacting with the public, be prepared to demonstrate your communication skills. Think of examples where you've effectively dealt with confrontation or resolved conflicts. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Dress for the Job
Even though this role involves outdoor work, it's important to present yourself professionally during the interview. Opt for smart-casual attire that reflects your understanding of the position while ensuring you're comfortable. First impressions matter!
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the role and the team you'll be working with. This shows your enthusiasm and helps you gauge if the job is the right fit for you. Ask about shift patterns, training opportunities, or how success is measured in the role.