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- Tasks: Assist in providing high-quality catering services to patients and staff.
- Company: Join a dedicated team at Herefordshire and Worcestershire Health and Care NHS Trust.
- Benefits: Enjoy flexible hours, generous leave, and extensive training opportunities.
- Why this job: Make a positive impact on patient care while developing your career.
- Qualifications: No specific qualifications required; just a passion for food and service.
- Other info: Work in a supportive environment with great career progression potential.
We pride ourselves on maintaining catering standards to a 5-star environmental health audit process and in line with the National Standards for Healthcare Food and Drink. Join our teams, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career to include flexibility, continual professional development as well as a wide range of wellbeing and support. Working alongside dietetics and clinical teams, catering services ensure patients receive nutritionally balanced diets to support their recovery, in accordance with national standards and the Trusts Food and Drink Strategy. You will be part of a team who deliver a fully comprehensive quality catering service offering choice to patients, staff and visitors which meets legislative and mandatory requirements, in accordance with schedules and procedures. You must maintain a high standard for all food and beverage preparation including hot, cold and ambient items. The post will consist of varied duties to include taking patient meal orders face to face, serving patient meals, clearing away, washing up, cleaning of departments and equipment, food prep, receiving and monitoring deliveries, putting food items away, following all guidance on labelling and stock control. In return, you will receive full support, training and guidance to enable you to undertake all catering duties.
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data – As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Location & Schedule
We currently have a permanent part time catering vacancies at The Elgar Unit, Newtown Road, Worcester, Worcestershire, WR5 1LG. Working Saturday & Sunday 11.30-14.00 / 16.30-19.00 10hrs. We have supportive and passionate teams, and you will receive full training to ensure you can succeed in this role. This is an exciting opportunity to work within a busy and varied environment, working alongside our clinical and other non-clinical colleagues to make a positive contribution to our patients and staff experience through the provision of a catering service. These are some of the benefits you will be entitled to should you work for us;
Benefits
- Competitive pay with weekend enhancements
- Generous annual leave up to 32 days per annum dependent upon contracted hours and length of service
- Flexible hours to suit other employment and carer responsibilities
- Career progression or future job opportunities working direct for the NHS
- Extensive training and support available
- NHS pension and life assurance provision
- Uniform provided
- Health and wellbeing packages available
- Seasonal incentive schemes
Application for this role will be considered in adherence to the Working Time Regulations this will be discussed with you during interview.
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Catering Services Assistant employer: Herefordshire and Worcestershire Health and Care NHS Trust
Contact Detail:
Herefordshire and Worcestershire Health and Care NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Services Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the catering services at Herefordshire and Worcestershire Health and Care NHS Trust. Understanding their values and how they support patients will help you connect with the interviewers.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience in food prep and customer service.
✨Tip Number 3
Show your passion for care! During the interview, share specific examples of how you've contributed to a positive experience for customers or patients in previous roles. This will demonstrate your commitment to providing outstanding care.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the team.
We think you need these skills to ace Catering Services Assistant
Some tips for your application 🫡
Show Your Passion for Catering: When writing your application, let us see your enthusiasm for catering! Share any relevant experiences or skills that highlight your commitment to providing top-notch service and care, especially in a healthcare setting.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'nutritionally balanced diets' and 'food preparation', to show that you understand what we’re looking for and how you fit into our team.
Highlight Teamwork Skills: Since you'll be working alongside various teams, emphasise your ability to collaborate and communicate effectively. Share examples of how you've worked well with others in past roles, as this is key to delivering outstanding care.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Herefordshire and Worcestershire Health and Care NHS Trust
✨Know Your Catering Standards
Familiarise yourself with the 5-star environmental health audit process and the National Standards for Healthcare Food and Drink. Being able to discuss these standards during your interview will show that you understand the importance of quality in catering services.
✨Showcase Your Team Spirit
Since you'll be working alongside dietetics and clinical teams, highlight any previous experience where you've collaborated with others. Share examples of how you contributed to a team effort, especially in a busy environment, to demonstrate your ability to work well with colleagues.
✨Prepare for Practical Questions
Expect questions about specific catering duties like taking meal orders or food preparation. Think of scenarios where you had to manage multiple tasks at once and be ready to explain how you handled them efficiently while maintaining high standards.
✨Emphasise Your Commitment to Wellbeing
The role involves supporting patients' recovery through nutrition. Be prepared to discuss your understanding of how food impacts health and wellbeing. Showing that you care about the patients' experience will resonate well with the interviewers.