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- Tasks: Join our reception team as the first point of contact for parents and manage various administrative tasks.
- Company: Be part of Herefordshire and Worcestershire Health and Care NHS Trust, dedicated to outstanding patient care.
- Benefits: Enjoy 27 days leave, flexible working, and a generous NHS pension scheme.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: Proven experience in busy environments, flexibility, and professionalism are essential.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We have an exciting opportunity for Administrative Assistants to be part of the countywide implementation of Hospital at Home (H@H) within Worcestershire based within our Integrated Single Point of Access (SPA) in Worcester. These posts are full time, however we would consider part time with a minimum of 30 hours per week required. Based at Kings Court 2 in Worcester and expected to work shifts across a seven day week to cover the operating hours of 07:30–20:00. This role will be integral in supporting the coordination and roll out of a countywide H@H service as well as supporting the other administrative work in the integrated SPA. The SPA also continues to grow and develop and the post holder will be part of the administrative workforce within this integrated SPA and be involved in the operational growth and development of this service. We require flexible and adaptable candidates who are able to manage a busy and varied workload across the H@H and SPA services to support a seamless delivery of administrative support to support the urgent delivery of services to professionals and patients. You will be required to provide administrative support for the H@H and Integrated SPA services.
Sharing your data – As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Responsibilities
- Provide administrative support for the Hospital at Home (H@H) and Integrated SPA services.
- Record information in spreadsheets to enable data and activity within the H@H & Community SPA to be analysed and presented by the Operational Lead.
- Support the coordination, growth and development of the H@H and SPA services and contribute to the operational workload.
- Cover shifts across a seven day week to align with operating hours (07:30–20:00).
Qualifications and Attributes
- Excellent communication, organisational and IT skills.
- Ability to manage a busy and varied workload across H@H and SPA services.
About Us
Herefordshire and Worcestershire Health and Care NHS Trust is working to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. We employ 4500+ people and provide services for people of all ages, across 100 sites.
What we offer
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
Note: If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes.
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Administration Assistant employer: Herefordshire and Worcestershire Health and Care NHS Trust
Contact Detail:
Herefordshire and Worcestershire Health and Care NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of an Administration Assistant in a healthcare setting. Understanding the nuances of working in a busy environment, especially in a child development team, will help you demonstrate your readiness for the role during any interviews.
✨Tip Number 2
Highlight your experience in customer service and administrative roles. Since you'll be the first point of contact for parents, showcasing your ability to handle inquiries professionally and compassionately can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Herefordshire and Worcestershire Health and Care NHS Trust. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Prepare to discuss how you would contribute to improving processes within the team. Think of examples from your past experiences where you've successfully implemented changes or supported management in enhancing efficiency.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Administration Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in busy environments, particularly any roles that involved administrative tasks, customer service, or working with children. Use specific examples to demonstrate your flexibility and professionalism.
Showcase Your Skills: Make sure to mention relevant skills such as data entry, appointment scheduling, and telephone support. If you have experience with filing systems or process improvement, include that as well to show your capability in supporting senior management.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the organisation. Mention why you want to work for Herefordshire and Worcestershire Health and Care NHS Trust and how you can contribute to their mission of providing outstanding care.
How to prepare for a job interview at Herefordshire and Worcestershire Health and Care NHS Trust
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the opportunity to work with the Child Development Team. Highlight your passion for providing outstanding care and how you can contribute to the team's mission.
✨Demonstrate Your Experience
Prepare specific examples from your past roles that showcase your ability to handle busy environments, manage multiple tasks, and maintain professionalism under pressure. This will help illustrate your suitability for the position.
✨Familiarise Yourself with the Organisation
Research Herefordshire and Worcestershire Health and Care NHS Trust, including their values and services. Being knowledgeable about the organisation will show your genuine interest and help you align your answers with their goals.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, opportunities for professional development, or how they measure success in the role. This demonstrates your proactive attitude and eagerness to learn.