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- Tasks: Coordinate rotas to ensure smooth operations and high-quality patient care.
- Company: Join Hereford Medical Group, a caring and people-centred organisation.
- Benefits: Competitive pay, NHS Pension Scheme, and opportunities for professional development.
- Why this job: Make a meaningful impact on patient care while honing your organisational skills.
- Qualifications: Strong admin skills, attention to detail, and experience with EMIS preferred.
- Other info: Part-time role with flexible hours in a dynamic healthcare environment.
The predicted salary is between 12 - 13 £ per hour.
We are looking for a highly organised and proactive Rota Coordinator to join our team and play a key role in ensuring the smooth and efficient running of the practice. This is a part-time 16 hours position and is central to supporting high quality patient care by planning, maintaining and updating clinical and non-clinical rotas across HMG systems.
The ideal candidate will bring strong administrative skills, excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment. Experience using EMIS would be a significant advantage, helping you to navigate our systems confidently from day one. You will be motivated, dynamic and able to communicate effectively with colleagues, clinicians and external partners, while remaining calm and solution focused under pressure.
In this role, you will ensure rotas are kept accurate and up to date, highlight staffing gaps, record absences, action changes, and support the wider team by maintaining clear communication and following established procedures. This is a great opportunity for someone who enjoys working collaboratively, thrives on organisation and wants to make a meaningful contribution to the delivery of excellent patient care.
Working Rota (16 Hours)
- Monday Day Off
- Tuesday 07:30 - 12:00, 13:00 - 16:30 (8 Hours)
- Thursday 07:30 - 12:00, 13:00 - 16:30 (8 Hours)
- Friday Day Off
Main duties of the job
- Ensure rotas are up to date and accurate.
- Maintain 6 weeks of rota on system.
- Flag staffing shortages or areas of concern to Senior Rota Coordinator (in SRC absence Rota Implementation Officer).
- Record staff absences and notify appropriate Managers/Supervisors.
- Action any changes to rotas as required by Rota Implementation Officer/Operations Manager.
- Complete organisational tasks.
- Work to Standard Operating procedures.
- Communicate with outside agencies for planning.
- Ensure rotas maintain the principle of equity and fairness of workload undertaken across all areas.
About us
Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 4 sites with our primary site being a newly purpose built surgery located in Hereford. We are a people centered organisation, caring for a population of approximately 49,000 patients and employing approximately 180 permanent staff in addition to trainees. We place great value on our staff and offer the NHS Pension Scheme, on-site Occupational Health Services and competitive terms of employment. We offer internal promotion for vacancies and support learning opportunities. Our mission is to provide high quality and compassionate primary care.
Job responsibilities
Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don’t hesitate to get in touch.
Person Specification
Qualifications
- A good standard of general education, including English and Maths at GCSE level or equivalent.
- A demonstrable commitment to professional development.
- European Computer Driving Licence (ECDL) or equivalent experience.
Experience
- Experience of dealing with the public/patients.
- Experience of working with computer packages.
- Administrator experience in an office environment.
- Experience of EMIS clinical system.
- Experience of working in a GP practice or other primary care environment.
- Experience of telephone call handling.
Qualities/Attributes
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant and articulate.
- Able to work under pressure.
- Able to work in a changing environment.
Knowledge/Skills
- Ability to work without direct supervision and determine own workload priorities.
£12.21 to £12.60 an hour. £12.21 per hour, rising to £12.60 after a probation period.
Rota Co-Ordinator in Hereford employer: Hereford Medical Group
Contact Detail:
Hereford Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rota Co-Ordinator in Hereford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hereford Medical Group on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to rota management and teamwork. We should also think of examples from our past experiences that highlight our organisational skills and ability to handle pressure.
✨Tip Number 3
Showcase our enthusiasm for patient care during the interview. Let’s express how we value collaboration and how we can contribute to maintaining high-quality service at Hereford Medical Group.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the Rota Co-Ordinator position can keep us fresh in their minds and show our professionalism.
We think you need these skills to ace Rota Co-Ordinator in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with rota management and administrative skills. We want to see how you can bring your unique flair to the role!
Show Off Your Attention to Detail: Since this role is all about keeping things organised, don’t forget to showcase your attention to detail in your application. Mention specific examples where you've successfully managed multiple priorities or maintained accuracy under pressure.
Highlight Relevant Experience: If you've got experience with EMIS or working in a GP practice, make it known! We love candidates who can hit the ground running, so any relevant experience will definitely give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Hereford Medical Group
✨Know Your Rota Basics
Before the interview, brush up on the key responsibilities of a Rota Co-Ordinator. Familiarise yourself with how rotas are maintained and updated, and be ready to discuss your experience with similar tasks. This shows you’re proactive and understand the role's importance in patient care.
✨Highlight Your Admin Skills
Make sure to showcase your strong administrative skills during the interview. Prepare examples of how you've managed multiple priorities in a fast-paced environment. This will demonstrate your ability to stay organised and efficient, which is crucial for this position.
✨Familiarity with EMIS is Key
If you have experience using EMIS, be sure to mention it! If not, do a bit of research on the system beforehand. Showing that you’re willing to learn and adapt will impress the interviewers and highlight your commitment to getting up to speed quickly.
✨Communicate Effectively
Since the role involves liaising with colleagues and external partners, practice your communication skills. Be prepared to discuss how you’ve effectively communicated in previous roles, especially under pressure. This will show that you can maintain clear communication, which is vital for the team’s success.
