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- Tasks: Be the friendly face of our college, providing top-notch customer service and admin support.
- Company: Join Hereford College of Arts, a leading institution in creative education.
- Benefits: Gain valuable experience, develop your skills, and be part of a supportive community.
- Why this job: Kickstart your career in a vibrant environment that values creativity and innovation.
- Qualifications: GCSEs in English and Maths, plus great communication and computer skills.
- Other info: Enjoy a dynamic role with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
This is an ideal post for someone looking to gain experience and develop a career in front of house customer service and office administration.
As a first point of contact for the College you will need to be able to deal with a wide range of people in a professional manner face to face, on the telephone and on-line. Other duties will include administrative support, online research and data entry.
You should have a good standard of education together with GCSE or equivalent in English and Maths. You will need to have excellent communication skills and a strong customer/student focus. A confident and pleasant telephone manner, along with good administration and computer skills to include Word and Excel are essential.
About Hereford College of Arts
Hereford College of Arts (HCA) is proud to be part of the UK’s renowned arts school tradition. We trace our roots back to 1853 but are wholly focussed on creative education for the modern world, designing, evaluating and evolving our curriculum to meet changing needs. The college was judged ‘outstanding’ by Ofsted in its last inspection, has a track-record of strong NSS results and national awards for our students’ work.
The curriculum includes undergraduate and postgraduate degrees alongside a range of Further Education programmes and a wide-ranging short course programme. We are deeply rooted in our home city and region whilst continuing to expand our national and global connections to enhance our work and impact.
HCA is committed to safeguarding including the Prevent Duty, and the welfare of all students and expects staff to share this commitment.
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Business Assistant / Receptionist employer: HEREFORD COLLEGE OF ARTS
Contact Detail:
HEREFORD COLLEGE OF ARTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Assistant / Receptionist
✨Tip Number 1
Make sure you research Hereford College of Arts before your interview. Knowing about their history and values will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being able to speak clearly and confidently is key. Try role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Don’t underestimate the power of a good follow-up. After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy, which is a big plus for this role.
We think you need these skills to ace Business Assistant / Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role in customer service.
Tailor Your Application: Make sure to customise your application for the Business Assistant / Receptionist role. Highlight your relevant skills and experiences that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since this role involves dealing with a wide range of people.
Proofread Before You Submit: Always double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for administrative support roles. Don’t forget to apply through our website!
How to prepare for a job interview at HEREFORD COLLEGE OF ARTS
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Business Assistant/Receptionist. Familiarise yourself with the college's mission and values, as well as the specific skills they’re looking for, like excellent communication and administration skills.
✨Practice Your Communication Skills
Since this role involves being the first point of contact, practice your telephone manner and face-to-face interactions. You could role-play with a friend or family member to build confidence in handling various scenarios, especially those involving customer service.
✨Showcase Your Tech Savvy
Brush up on your Word and Excel skills before the interview. Be prepared to discuss how you've used these tools in past experiences or how you would apply them in this role. Maybe even bring examples of documents or spreadsheets you've created!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the college. You might ask about their approach to student support or how they envision the role evolving in the future.