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For Companies At a Glance
- Tasks: Lead client engagement and build strategic partnerships in the National Security sector.
- Company: Join Plexal, a dynamic start-up focused on innovation and collaboration.
- Benefits: Competitive salary, annual bonus, generous pension, private healthcare, and 25 days holiday.
- Why this job: Make a real impact in National Security while working in a creative and agile environment.
- Qualifications: 5+ years in management/tech consultancy with experience in National Security clients.
- Other info: Embrace diversity and enjoy a supportive work-life balance.
The predicted salary is between 48000 - 80000 ÂŁ per year.
National Security is a significant sector for Plexal’s Innovation Services business, where we enable our government clients’ adoption of new technology and create innovation ecosystems to enable their adaptation to the opportunities of disruptive and emerging technology. The National Security Customer Lead is responsible for leading client engagement with Plexal’s National Security clients in Cheltenham as Account Manager, ensuring customer satisfaction and success, and building strategic partnerships to grow Plexal’s National Security account. Reporting to the Director of National Security and Defence, this role will be part of the wider NS and Defence Go-to-Market team.
What You’ll Do
- Act as Account Manager for Plexal’s National Security clients located in Cheltenham, ensuring strong, resilient partnerships through the whole life cycle of Plexal’s client engagement from prospecting, proposal development, opportunity identification, and customer satisfaction in project delivery.
- Implement Plexal’s National Security Go-To-Market strategy locally in Cheltenham, driving growth with the whole range of NS clients centred in Cheltenham, and their regional offices in London and the North West.
- Generate net-new business with a range of stakeholders and teams and ensure renewals and continuation of existing business.
- Work alongside the wider NS and Defence GTM team to develop, refine and market new propositions to Plexal’s NS clients, ensuring that Plexal is able to meet customer requirements and adapt to new opportunities in the NS market.
- Contribute to the strategy and delivery of the NS & Defence GTM team, providing expert insights into customer needs and procurement trends, and supporting NS&D strategic campaigns across the spectrum of client delivery.
- Be a valued contributor to the evolution of Plexal’s GTM function, supporting process improvements and maturation of business development.
- Act as a valued and impactful member of the Cheltenham-based Plexal team, supporting wider delivery and enabling a high-performing team.
Your Experience
- 5+ years of experience in a management/tech consultancy or technology delivery in government.
- Extant, valid eDV (NS sponsored).
- Experience of working directly with National Security clients, in particular with organisations in the Cheltenham area.
- Proven experience of winning new business, proposition development, and building revenue growth with National Security clients.
- Experience of working on technology adoption, innovation ecosystems, or organisational change in government, especially National Security.
Who You Are
- Able to operate autonomously as an individual contributor, delivering against GTM objectives and targets.
- Accountable for personal delivery, and able to work collaboratively in a wider GTM team contributing to overall NS&D objectives.
- Excellent interpersonal skills, able to develop rapport and strong relationships with clients, understand client needs and align Plexal to deliver against them.
- A strategic thinker, able to understand long-term trends in clients and develop credible Plexal propositions.
- A collaborative worker, with a strong bias to supporting and enabling broader teams (both GTM and Cheltenham-based Plexal colleagues).
The role requires existing eDV (NS-sponsored) clearance. Requires regular business travel across all Plexal sites. Needs the ability to manage and influence through both face-to-face and virtual team environments.
Why us?
Plexal’s Values: Mission: We inherit the mission of UK government and deliver it in an agile and creative fashion. Collaboration: We believe in the power of working together. Equality: We strengthen ourselves as a team by embracing the different. Care: People are at the heart of what we do; we care about our customers, members and colleagues. As a start-up, we thrive in a dynamic and fast-paced work environment dedicated to empowering innovators. We embrace individuals who leverage technology and creativity to tackle our greatest challenges head-on. We strongly advocate for maintaining a harmonious work-life balance, our goal is to ensure every member of our team can authentically be themselves and live their best lives. We firmly believe that innovation and creativity flourish when we cultivate a diverse workforce, comprising highly skilled individuals with a wide range of perspectives to contribute.
Benefits
- Salary: Up to ÂŁ80,000 depending on skills and experience
- Annual bonus scheme
- A generous pension scheme (with a company contribution of up to 20%)
- Private healthcare, life assurance and critical illness cover
- 25 days holiday plus bank holidays
- Volunteering day
Equal Opportunity
Plexal is an equal opportunities employer and we actively encourage applicants from individuals from all backgrounds. We are a Disability Committed employer and are willing to make reasonable adjustments throughout the recruitment process.
National Security Customer Lead in Cheltenham employer: Here East
Contact Detail:
Here East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Security Customer Lead in Cheltenham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the National Security sector. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching Plexal and its National Security clients. Understand their needs and challenges, and think about how you can contribute to their success. Tailor your responses to show you’re the perfect fit for the role!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a great opportunity to reiterate why you’re the best candidate for the National Security Customer Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Plexal team and contributing to our mission.
We think you need these skills to ace National Security Customer Lead in Cheltenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the National Security Customer Lead role. Highlight your experience with government clients and any relevant tech consultancy work. We want to see how your skills align with our mission!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven growth or improved client satisfaction in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value collaboration and creativity, so don’t hesitate to express what makes you unique and how you can contribute to our dynamic team at Plexal.
Apply Through Our Website: For the best chance of success, make sure to submit your application directly through our website. This helps us keep track of all applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Here East
✨Know Your National Security Landscape
Familiarise yourself with the current trends and challenges in the National Security sector. Research Plexal’s role in this space and be ready to discuss how your experience aligns with their mission and objectives.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight specific instances where you’ve built strategic partnerships or driven customer satisfaction, as these are key for the Account Manager role.
✨Demonstrate Strategic Thinking
Be prepared to discuss long-term trends in the National Security market and how you can contribute to Plexal’s Go-To-Market strategy. Think about innovative propositions you could bring to the table that align with their goals.
✨Emphasise Collaboration and Teamwork
Plexal values collaboration, so share experiences where you’ve worked effectively within a team. Discuss how you can support and enable broader teams while achieving individual objectives, showcasing your ability to thrive in a dynamic environment.
