Greenfield CRM Director: Strategy, Ownership & Growth in London
Greenfield CRM Director: Strategy, Ownership & Growth

Greenfield CRM Director: Strategy, Ownership & Growth in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop the CRM strategy for a portfolio of exciting brands.
  • Company: Join a leading digital consumer brand in the UK with a strong market presence.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Shape customer engagement and retention strategies while influencing senior leadership.
  • Qualifications: 6+ years in CRM roles with experience in platforms like Klaviyo and Salesforce.
  • Other info: Be part of a dynamic team driving global scalability and personalised experiences.

The predicted salary is between 43200 - 72000 £ per year.

A leading digital consumer brand in the UK is seeking a CRM Director to own the end-to-end CRM strategy across a portfolio of brands. In this hybrid role, you will lead the CRM function from scratch, influencing senior leadership while driving customer engagement and retention.

With 6+ years in relevant CRM roles, you will leverage your expertise with platforms like Klaviyo and Salesforce, ensuring scalability and personalized experiences as the company scales globally.

Greenfield CRM Director: Strategy, Ownership & Growth in London employer: Herd Digital

As a leading digital consumer brand in the UK, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our employees enjoy comprehensive benefits, including flexible working arrangements and opportunities for professional development, ensuring that you can grow alongside our expanding portfolio of brands. Join us to make a meaningful impact in a role that not only drives customer engagement but also allows you to shape the future of our CRM strategy in a supportive and forward-thinking environment.
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Contact Detail:

Herd Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Greenfield CRM Director: Strategy, Ownership & Growth in London

✨Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.

✨Tip Number 2

Prepare for those interviews! Research the company and its CRM strategies. We want you to show them you’re not just another candidate, but someone who’s genuinely excited about driving customer engagement and retention.

✨Tip Number 3

Showcase your expertise! Bring examples of how you’ve successfully implemented CRM strategies in the past. We believe that sharing your success stories will help you stand out as the ideal candidate for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way in landing that Greenfield CRM Director position.

We think you need these skills to ace Greenfield CRM Director: Strategy, Ownership & Growth in London

CRM Strategy Development
Customer Engagement
Customer Retention
Klaviyo
Salesforce
Leadership Skills
End-to-End CRM Management
Scalability Expertise
Personalisation Techniques
Influencing Senior Leadership
Hybrid Role Adaptability
Portfolio Management
Digital Marketing Knowledge
Data-Driven Decision Making

Some tips for your application 🫡

Show Your Passion for CRM: When writing your application, let us see your enthusiasm for CRM! Share specific examples of how you've driven customer engagement and retention in previous roles. This will help us understand your commitment to the field.

Tailor Your Experience: Make sure to highlight your relevant experience with platforms like Klaviyo and Salesforce. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements in these areas!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Greenfield CRM Director role. Remember, less is often more!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Herd Digital

✨Know Your CRM Inside Out

Make sure you’re well-versed in CRM platforms like Klaviyo and Salesforce. Be ready to discuss how you've used these tools in previous roles to drive customer engagement and retention. Highlight specific examples where your strategies led to measurable growth.

✨Showcase Your Strategic Vision

Prepare to articulate your vision for the end-to-end CRM strategy. Think about how you would approach building the function from scratch and be ready to share innovative ideas that align with the company's goals. This is your chance to impress them with your forward-thinking mindset!

✨Engage with Senior Leadership

Since this role involves influencing senior leadership, practice how you would communicate your ideas effectively. Use clear, concise language and be prepared to answer questions about how you would handle challenges in driving customer engagement across multiple brands.

✨Demonstrate Your Growth Mindset

With the company scaling globally, they’ll want to see that you can adapt and grow with them. Share examples of how you’ve successfully navigated change in previous roles and how you plan to ensure scalability and personalised experiences as the CRM function evolves.

Greenfield CRM Director: Strategy, Ownership & Growth in London
Herd Digital
Location: London

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