CRM Specialist - #3261994

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Herd Digital

CRM Specialist - #3261994

Full-Time 28800 - 48000 £ / year (est.) Remote

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At a Glance

Tasks: Lead impactful CRM campaigns and work directly with clients to drive results.
Company: Join a fast-growing agency transforming brand-customer connections in various sectors.
Benefits: Enjoy remote work flexibility, direct access to leadership, and fast-track career growth.
Other info: Opportunity to explore AI tools and additional channels like SMS and push notifications.
Why this job: Make a real impact, embrace creativity, and collaborate with senior stakeholders without red tape.
Qualifications: 1-3 years in marketing, strong copywriting skills, and familiarity with CRM tools like Klaviyo.

The predicted salary is between 28800 - 48000 £ per year.

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This range is provided by Herd Digital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: CRM Specialist

Location: Remote (UK Based)

The Company

This fast-growing CRM and retention marketing agency is shaking up the way brands connect with their customers. Part of a wider marketing group, they partner with ambitious clients across a range of sectors to deliver CRM strategies that genuinely move the needle.

If you’re early in your career and looking to break out of rigid approval chains and boxed-in roles, this is your opportunity to take the lead, make a real commercial impact, and work directly with senior stakeholders – without the red tape.

Role & Responsibilities

As a CRM Specialist, you’ll hit the ground running – delivering high-impact campaigns, working closely with clients, and playing a key role in strategy development. You’ll manage multiple accounts and be involved in every stage of the process, from ideation through to execution and optimisation.

In this role, you’ll:

Develop and execute full-funnel CRM strategies across email, automation, and retention channels
Write conversion-focused email copy and design engaging templates that people want to open
Use tools like Klaviyo (and others) to build workflows that drive retention, engagement, and revenue
Report on campaign performance using real data to demonstrate impact and drive improvements
Present directly to clients and contribute to wider business and campaign strategy
Explore additional channels such as SMS and push notifications, where relevant
Embrace AI tools to work more efficiently and creatively

You’ll work directly with the agency’s founder – your ideas won’t just be heard, they’ll be implemented.

Your Skills & Experience

You’re likely 1-3 years into your marketing career, and you’ve already got a solid understanding of what makes CRM campaigns succeed. You’re ready for more ownership and more creative control.

You’ll need:

Proven experience delivering results through CRM/email marketing campaigns
Excellent English language skills – both written and verbal – for client-facing communication
Strong copywriting and email design instincts, with a commercial focus
Hands-on experience with platforms like Klaviyo (others welcome too)
Strong time management and multitasking abilities
Familiarity with AI tools and a mindset that embraces smarter working
Bonus points for experience with SMS, push notifications, or mobile CRM

Company Benefits

Fully remote role with genuine flexibility over how and where you work
Direct access to the founder and senior team – no layers of management
Fast-track career growth with exposure to high-level strategy and major clients
L&D support, regular socials, and team meetups
Company pension

JOB ID: #3261994

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Marketing
Industries
Marketing Services

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