At a Glance
- Tasks: Coordinate sales and operations, manage customer portfolios, and optimise equipment delivery.
- Company: Join Herc Rentals, a leading equipment rental supplier in North America.
- Benefits: Enjoy competitive pay, health coverage, 401(k) match, and tuition reimbursement.
- Other info: Be part of a supportive team and learn from industry experts.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: High school diploma required; college degree preferred with relevant experience.
The predicted salary is between 28 - 28 £ per hour.
If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal.
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with total revenues reaching approximately $4.4 billion. Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.
Job Purpose
The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career. In this role you will learn to:
- Take initiative and work autonomously
- Manage a profit and loss statement
- Effectively grow a diverse portfolio of customers
- Manage a fleet inventory mix
- Become a safety expert
- Be an expert in the equipment rental industry
- Be promoted and grow your career!
What you will do:
- Proactively answer and resolve customer questions
- Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
- Optimize routing of drivers by being a DOT Regulations expert
- Aid and support the other coordinators at the branch
- Be a trusted partner to the territory sales representatives
- Manage a portfolio of customers
- Maximize revenue through superior customer service on all existing orders
- Finalize sales for both inbound and outbound calls
- Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
- Generate, process, analyze and review the daily business reports
- Support all team members
- Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
- Act as local expert on Optimus and pricing practices
- Assist others with Salesforce.com
- Continue to open accounts and prescreen customers using eApply
Requirements:
- High school or GED required, College Degree preferred
- 2 - 4 years of relatable experience
- Must be fluent in Rental Man
- Fluent with On the Go use
- Proficient in DOT Regulations and load securement guidelines
- A valid driver's license with a clean driving record
Skills:
- Ability to drive and operate multiple types of vehicles and equipment
- Ability to communicate with customers
- Decision Making/Judgement
- Initiative
- Planning
- Personal Organization
- Adaptability/Flexibility
- Teamwork
Pay Range: $26.50-$28.00 per hour
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which include:
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Flex spending and health savings accounts
- Virtual Health Visits
- 24 Hour Nurse Line
- Healthy Pregnancy Program
- Tobacco Cessation Program
- Weight Loss Program
- 401(k) plan with company match
- Employee Stock Purchase Program
- Paid Time Off (Holidays, Vacations, Sick Days)
- Paid parental leave
- Military leave & support for those in the National Guard and Reserves
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Auto & Home Insurance Discounts
Protecting You & Your Family:
- Company Paid Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Company Paid Disability Insurance
- Supplemental Disability Insurance
- Group Legal Plan
- Critical Illness Insurance
- Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Senior Sales and Operations Coordinator US in Grove employer: Herc Rentals
Herc Rentals is an exceptional employer that prioritises employee well-being and career growth, offering a comprehensive benefits package including medical coverage, 401(k) plans with company match, and tuition reimbursement. The work culture fosters teamwork and initiative, allowing employees to thrive in a supportive environment while gaining expertise in the equipment rental industry. With numerous opportunities for advancement and a commitment to employee development, Herc Rentals stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales and Operations Coordinator US in Grove
✨Tip Number 1
Get to know the company inside out! Research Herc Rentals, their values, and what makes them tick. This way, when you get that interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and operations. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Sales and Operations Coordinator US in Grove
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Use keywords from the job description to show us that you understand what we're looking for in a Senior Sales and Operations Coordinator.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Whether it’s improving customer satisfaction or managing a successful project, we love to see how you've made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Herc Rentals
✨Know Your Stuff
Familiarise yourself with the equipment rental industry and Herc Rentals' services. Understand their fleet inventory and be ready to discuss how you can optimise operations and enhance customer service.
✨Show Your Initiative
Demonstrate your eagerness to take initiative during the interview. Share examples from your past experiences where you proactively solved problems or improved processes, especially in sales or operations.
✨Be a Team Player
Highlight your teamwork skills. Discuss how you've supported colleagues in previous roles and how you plan to collaborate with sales representatives and other coordinators at Herc Rentals.
✨Master the Details
Brush up on DOT regulations and load securement guidelines. Being knowledgeable about these details will show that you're serious about safety and compliance, which is crucial for the role.