Internal Communications Manager

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.

As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world's largest markets, key financial centres and major growth hubs.

At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we're focused on areas of growth that affect every business across the world.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition

The Opportunity

Primary responsibilities

• Devise and implement internal communications strategies and plans that that support the firm's strategic initiatives under our Ambition strategy.
• Strategic input
• Working closely with the Head of Internal Communications, Strategic Initiatives & Channels, and Director of Corporate Communications, develop, manage and implement internal communications strategies and plans for global strategic initiatives that support the firm's Ambition strategy. This will include areas such as:
• Digital & Legal Transformation - for example, working with the Sydney-based Internal Communications Manager on communications to the firm about our AI and digitalisation strategy and priorities, including adoption of AI capabilities and tools; improvement of AI and tech fluency across the firm; and digital change, more generally.
• a range of communications needs arising from the integration of the former Herbert Smith Freehills Kramer and ongoing work to align systems, processes and ways of working; and to aid in developing a one-firm culture across the merged firm.
• People & Culture initiatives/work/projects aimed at fostering a high-performing culture where people of all backgrounds have an opportunity to thrive - for example, learning and development programmes and campaigns; employee value proposition; firm Values; inclusion initiatives and reporting of data on progress; engagement survey and other feedback mechanisms; and other areas of work. This will also involve working closely with the Head of Internal Communications, Strategic Initiatives & Channels, and Director of Corporate Communications to manage, where required, sensitive and complex issues.
• other global comms pieces/initiatives in the firm's BAU cycle of communications - for example, the annual partner promotions; communications planning and announcements of senior hires; and more.
• Act as a trusted adviser on internal communications to key stakeholders (including global and regional leaders).
• Influence key stakeholders to adopt best practice in internal communications.
• Collaborate with other Internal Comms team members and the External Comms team to ensure strategic alignment.
• Identify and instigate improvements to the firm's internal communications, including innovative, effective channels to support employee engagement.
• Provide specialist advice on internal communications and the most suitable format or tools for the given audience. Employ data analysis to test effectiveness.
• Manage day-to-day relationships with external suppliers as required.
• Design and create communications strategy, plans and campaigns to support the firm's strategic initiatives under the Ambition strategy - ensure approach and content is engaging and effective.
• Contribute content to communications for the CEO/other leaders as well as other communications channels.
• Collaborate with the External Communications team to ensure internal and external messages and timings are aligned.
• Collaborate with others in the Internal Communications team on the design and delivery of global internal communications campaigns as needed.

Operational competencies

• First-rate writing, editing and oral-communication skills.
• Ability to interface with stakeholders at all levels within the firm.
• Outstanding influencing and stakeholder-management skills - and ability to simultaneously manage several stakeholders (often with differing preferences/options/input).
• Exceptional judgment, discretion, responsiveness and initiative.
• Ability to think strategically and visualise the 'bigger picture'.
• Ability to translate the firm's business strategy into easy-to-understand language to communicate to partners and staff in a clear and meaningful way.
• Thorough understand

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