Practice Operations Assistant

Practice Operations Assistant

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support billing processes and liaise between lawyers and support teams.
  • Company: Join Herbert Smith Freehills, a leader in legal services with over 100 years of excellence.
  • Benefits: Enjoy a collaborative environment, professional growth opportunities, and a commitment to diversity.
  • Why this job: Be part of a dynamic team that values innovation and client relationships in a global setting.
  • Qualifications: Proficient in Word, Excel, and Outlook; strong communication and problem-solving skills required.
  • Other info: This is a full-time, permanent role based in London.

The predicted salary is between 36000 - 60000 £ per year.

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At Herbert Smith Freehills Kramer, our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why many are incredibly longstanding. We have been breaking new ground for over 100 years.

We are where you need us to be — in the world\’s largest markets, key financial centres, and major growth hubs. Our extensive and committed international footprint allows us to effectively tackle complexity and navigate change. We work on demanding contentious matters, regulatory work, and complex market transactions, recognized as leaders in these areas.

We are immersed in sectors impacting you, including energy, ESG, infrastructure, resources, technology, and digitalization. Supporting the growth of our people enables us to deliver on our ambition — helping you achieve yours.

The Opportunity

Key responsibilities:

The Practice Operations Assistant supports the billing process within Practice Groups. Responsibilities include liaising between lawyers and support teams for invoice preparation, ensuring recorded time adheres to client guidelines, chasing timesheets, narrative time entry remediation, managing write-offs and discounts, handling alternative pricing, and cross-border invoicing.

The role involves close collaboration with PEs and PTAs for billing administration, supporting creation of pre-bills, narrative amendments, matter planning, coding accuracy, producing cover letters, and posting final invoices according to firm policies.

The duties include:

  • Reviewing recorded time for compliance with billing guidelines
  • Ensuring a streamlined process from time capture to invoice production
  • Using firm software like Timesheet Writer for narrative remediation
  • Handling queries regarding invoices and working capital
  • Understanding billing and collection processes to facilitate timely payments
  • Supporting the Revenue Helpdesk and liaising with partners on debts
  • Generating revenue reports for stakeholders

Qualifications, skills, and experience:

  • Proficient in Word, Excel, Outlook
  • Team-oriented, adaptable to change
  • Innovative thinking and attention to detail
  • Ability to meet tight deadlines and handle conflicting demands
  • Excellent communication and problem-solving skills
  • Professional credibility and proactive attitude

The Team

The Herbert Smith Freehills Business Finance team collaborates with management, practice groups, and support teams to drive strategy, profitability, and growth, while managing financial risks and providing critical financial information.

Working Pattern: Full time

Location: London

Contract type: Permanent

Diversity & Inclusion:

We are committed to attracting diverse talent and fostering an inclusive culture that promotes innovation and high performance, aligned with our core values: Human, Bold, and Outstanding.

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Practice Operations Assistant employer: Herbert Smith Freehills

At Herbert Smith Freehills Kramer, we pride ourselves on being an exceptional employer that prioritises employee growth and a collaborative work culture. Located in the heart of London, we offer a dynamic environment where innovation thrives, and our commitment to diversity and inclusion ensures that every voice is heard. With opportunities for professional development and a focus on excellence, joining our team as a Practice Operations Assistant means becoming part of a legacy of success while contributing to meaningful client relationships.
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Contact Detail:

Herbert Smith Freehills Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Practice Operations Assistant

✨Tip Number 1

Familiarise yourself with the billing processes and software mentioned in the job description, such as Timesheet Writer. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach to the role.

✨Tip Number 2

Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This is crucial for a position that requires close collaboration with various teams.

✨Tip Number 3

Research Herbert Smith Freehills and their core values: Human, Bold, and Outstanding. Tailor your conversations to reflect how your personal values align with theirs, which can make a strong impression during interviews.

✨Tip Number 4

Prepare to discuss your problem-solving skills and provide specific examples of how you've handled tight deadlines or conflicting demands in the past. This will highlight your ability to thrive in a fast-paced environment.

We think you need these skills to ace Practice Operations Assistant

Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Proficiency in Microsoft Outlook
Attention to Detail
Strong Communication Skills
Problem-Solving Skills
Teamwork and Collaboration
Adaptability to Change
Time Management
Understanding of Billing Processes
Ability to Meet Tight Deadlines
Professional Credibility
Innovative Thinking
Experience with Timesheet Software

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Practice Operations Assistant. Familiarise yourself with the billing process and the specific tasks mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the qualifications listed in the job description. Emphasise your proficiency in Word, Excel, and Outlook, as well as your problem-solving abilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background and skills make you a great fit for the Practice Operations Assistant position and how you can contribute to their goals.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Herbert Smith Freehills

✨Understand the Billing Process

Familiarise yourself with the billing process and terminology used in the legal sector. Be prepared to discuss how you would ensure compliance with billing guidelines and manage time capture effectively.

✨Showcase Your Teamwork Skills

Highlight your ability to work collaboratively with lawyers and support teams. Provide examples of past experiences where you successfully liaised between different departments to achieve a common goal.

✨Demonstrate Attention to Detail

Since the role requires managing invoices and ensuring accuracy, be ready to discuss how you maintain attention to detail in your work. You might want to share specific instances where your meticulousness made a difference.

✨Prepare for Problem-Solving Questions

Expect questions that assess your problem-solving abilities, especially regarding handling invoice queries or managing tight deadlines. Think of scenarios where you overcame challenges and be ready to explain your thought process.

Practice Operations Assistant
Herbert Smith Freehills
H
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