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- Tasks: Manage IT systems and user access while supporting exciting projects.
- Company: Join a leading legal services firm with a collaborative culture.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team making a real impact in IT administration.
- Qualifications: Experience in systems administration and strong communication skills required.
- Other info: Fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 40000 - 50000 £ per year.
Join to apply for the Systems Administrator (12 month FTC) role at Herbert Smith Freehills. This role is part of the IT System Account Management Team. The UK team consists of 4 System Administrators and the Team Manager, with the Manager having the overall day to day responsibility of the team.
The System Account Management UK based Team is responsible for the administration of the majority of the main IT systems and the access permissions across those systems. The team would be engaged in all projects that have a user impact, including upgrades to current systems or any they would support from go live. This also includes the creation or changes to system related process documentation. The team is responsible for both the Internal and External User Access Audits, working alongside IT Security.
The team works closely with the International IT teams across UK, EMEA, Asia and Australia via telephone, email, MS Teams and Service-Now to provide support where necessary. The role is varied and demanding, supporting a wide range of systems.
The ideal candidate needs to be a fast learner with awareness on how to maintain the firm's systems in accordance with the requirements of IT, the business and Risk/IT Security. They should have broad experience of systems administration and experience within the key tasks below:
- Active Directories and Exchange 2016 - Account Management and system access.
- MS Azure 0365 and Exchange Online - Account Management and system access.
- Experience of a Joiner/Leaver process.
- Experience with a Document management Tool (WorkSite).
- Experience of a time management system (Expert).
- Support of MS Teams.
- Knowledge of working with a call management tool (Service Now).
- Responding to support tickets ensuring a rapid response to all problems, issues and queries.
- Administration of systems such as DocuSign, GTM, Bighand, Google Gsuite, Jira and Interaction.
- Audit and update of the team's administration process documentation.
Key Performance Indicators include a can-do attitude and proven track record of working on own initiative in a similar role. The candidate should administer and maintain the firm's systems in accordance with the needs of IT and the business, possess good knowledge of a broad range of current systems, and experience of a law firm would be a distinct advantage, although not essential.
Qualifications, Skills and Experience:
- Good communication skills, pro-active problem-solving and ability to work in a team.
- Excellent interpersonal skills - including effective verbal and written communication and strong influencing and networking skills.
- Positive attitude towards customer service.
- Excellent planning and organisational skills, with a good attention to detail.
- Excellent understanding of customer needs and ability to deliver a high level of service.
- Flexible and pragmatic approach.
- Strong Team Work Skills and a can-do attitude, focused on meeting deadlines and on high quality deliverables.
- Patience and ability to remain calm under pressure.
Systems Administrator (12 month FTC) in London employer: Herbert Smith Freehills
Contact Detail:
Herbert Smith Freehills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator (12 month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Herbert Smith Freehills on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your systems administration knowledge. Be ready to discuss your experience with Active Directories, MS Azure, and any relevant tools like ServiceNow.
✨Tip Number 3
Show off your problem-solving skills during the interview. Share specific examples of how you've tackled challenges in previous roles, especially those related to system access and user management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the team.
We think you need these skills to ace Systems Administrator (12 month FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Administrator role. Highlight your experience with Active Directories, MS Azure, and any relevant systems you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your problem-solving skills and your ability to work under pressure, as these are key for this role.
Show Off Your Communication Skills: Since excellent communication is crucial, make sure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at Herbert Smith Freehills
✨Know Your Systems
Make sure you brush up on your knowledge of Active Directories, Exchange 2016, and MS Azure 0365. Be ready to discuss your experience with these systems and how you've managed user access in the past. This will show that you're not just familiar with the tools but can also handle the responsibilities that come with them.
✨Showcase Your Communication Skills
Since this role involves working closely with international teams, it's crucial to demonstrate your excellent verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles, especially when resolving issues or collaborating on projects.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle specific support tickets or system issues. Think of a few scenarios where you successfully resolved problems in the past, and be prepared to explain your thought process and the steps you took to find a solution.
✨Understand the Importance of Security
With a focus on IT security and data protection, make sure you can discuss your understanding of security principles. Be ready to talk about how you've ensured compliance in previous roles and how you would approach audits and documentation updates in this position.