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- Tasks: Manage and develop internal communications channels, creating engaging content for a global audience.
- Company: Join a world-leading law firm committed to excellence and client service.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be at the forefront of internal communications in a dynamic, global environment.
- Qualifications: 7+ years in internal communications, strong writing skills, and stakeholder management experience.
- Other info: Diverse and inclusive workplace focused on innovation and high performance.
The predicted salary is between 60000 - 75000 £ per year.
Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years. As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.
The Internal Communications Channels Manager will be responsible for day-to-day running and strategic development of the firm's internal communications channels, including global intranet news and management/production of content to support a variety of communications initiatives.
Primary Responsibilities
- Online
- Source, draft and publish a daily cycle of global online intranet news and features that bring the firm's strategy to life; showcase our successes; and celebrate our people.
- Identify and produce homepage pieces that explore major areas of client work; strategic developments/announcements; sector trends; or key 'people' issues.
- Work with in-house Design team to produce visuals (logos, graphics, banner/hero images, screen-lock visuals, etc) for use with intranet stories and other communications content.
- Keep an up-to-date editorial calendar to ensure intranet news, banners and screen-lock visuals are fresh, timely and aligned to the firm's priorities and strategic messages.
- Develop and manage intranet pages and hubs to support high-profile, strategic communications initiatives.
- Provide input and advice into the ongoing development of the global SharePoint-based intranet.
- Own, champion and act as subject matter expert for Staffbase Email, the firm's employee email/newsletter platform.
- Assist Senior Internal Communications Manager with communications to support integration of Herbert Smith Freehills Kramer as one global firm with shared culture and strategy.
- Support on global internal communications for annual partner and counsel promotions.
- Work with colleagues in the Internal Communications and AV teams to plan and produce regular series of video updates from the CEO to the firm’s global network.
- Draft video scripts; work with AV team to set up in-house video shoots; brief agency videographers; manage script sign-off; review and suggest edits during video production; edit and proof video captions; oversee distribution of videos via multiple channels.
- Oversee production of, and produce content for, monthly email newsletter from global heads of Business Services functions to Business Services colleagues.
- Support on regional leaders' newsletters where needed.
- Manage look and feel of key communications channels to ensure they are eye-catching, accessible and on brand.
- Use data to regularly evaluate reach and effectiveness of digital channels.
- Stay abreast of new ideas and best practice in internal communications.
- Build strong relationships within the Communications team, the Intranet team and with content-owners and contributors across the firm.
- Support stakeholders outside the team to improve written content and communications approach.
- Draft and/or edit content (written, video and graphic) to support internal campaigns and key communications initiatives.
- Collaborate with regional and global comms managers to provide innovative forums in which to share information and ideas.
- Create engaging copy, slide presentations and other materials for face-to-face use.
Qualifications, skills and experience
- 7+ years' internal communications experience in a global corporate/business environment, preferably a law firm or other professional services organisation.
- Substantial background in writing and editing intranet news for a diverse global audience.
- Extensive experience producing a full range of internal communications content.
- Experience of building relationships with stakeholders at all levels in a global organisation.
- Familiarity with video-production process.
- Degree or equivalent work qualification in journalism, media studies, communications or related field.
Skills
- Top-notch writing skills, including the ability to draft interesting, informative news content in journalistic style.
- Sharp news sense: ability to spot and cultivate fresh, relevant news stories and features.
- Impeccable grammar; attention to detail; and fluency in using house style.
- Creativity, coupled with initiative – and desire – to suggest ideas for improving our channels.
- Good knowledge of Microsoft 365, with substantial experience of intranet content-management systems.
- Excellent organisational and planning skills; ability to prioritise, juggle multiple projects and meet competing deadlines.
Working Pattern
Full time
Location
London
Contract type
Fixed Term Contract
Diversity & Inclusion
We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives.
Internal Communications Channels Manager - 12 Month FTC in London employer: Herbert Smith Freehills
Contact Detail:
Herbert Smith Freehills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Channels Manager - 12 Month FTC in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Herbert Smith Freehills Kramer on LinkedIn. Ask them about their experiences and any tips they might have for landing the Internal Communications Channels Manager role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching the firm’s recent projects and initiatives. Show us that you’re not just interested in the role, but also in how you can contribute to their goals. Bring your A-game with examples of how you've tackled similar challenges in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Herbert Smith Freehills Kramer. Let’s get you that job!
We think you need these skills to ace Internal Communications Channels Manager - 12 Month FTC in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the Internal Communications Channels Manager role. We want to see how your background fits into our world of internal communications!
Show Off Your Writing Skills: Since this role is all about communication, showcase your top-notch writing abilities. Include examples of your work that demonstrate your knack for crafting engaging content, whether it's news stories, video scripts, or newsletters.
Be Creative!: Don’t be afraid to let your creativity shine through in your application. Share any innovative ideas you have for improving internal communications channels. We love fresh perspectives and new approaches!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Herbert Smith Freehills
✨Know the Firm Inside Out
Before your interview, make sure you research Herbert Smith Freehills Kramer thoroughly. Understand their values, recent achievements, and the sectors they excel in. This will not only help you answer questions more effectively but also show your genuine interest in the firm.
✨Showcase Your Communication Skills
As an Internal Communications Channels Manager, your ability to communicate clearly is crucial. Prepare examples of how you've successfully managed internal communications in the past. Be ready to discuss your writing style and how you adapt content for different audiences.
✨Bring Your Creative Ideas
The role requires creativity in producing engaging content. Think about innovative ideas you could bring to the firm’s internal communications. Whether it’s new formats for newsletters or fresh approaches to video updates, be prepared to share your thoughts during the interview.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions that demonstrate your understanding of the role and the firm’s goals. Ask about their current communication strategies or how they measure the effectiveness of their channels. This shows you're thinking strategically about the position.