Revenue Time and Rates Executive

Responsibilities

Timesheet analysis, investigation and amendments including:

• Basic amends - transfer between matters, update various codes
• Basic time recording policy - allocating to correct files, introducing the time recording guidelines for internal matters
• Intermediate amends - changing hours, splitting entries, rounding time
• Understanding matter plans and settings in a time recording context
• Inputting new rates
• Running Rates Enquiries for existing rates
• Diagnose and correct issues with existing rates
• Responsible for responding to all rates requests / queries within the agreed SLAs
• Making sure approval processes are adhered to
• Liaising with team leaders and managers within all areas of Business Finance
• Liaising with senior management, Partners and key members of the Departments and Divisions that the team is responsible for
• Gaining an overall understanding of the charging structures within different offices, Divisions/Depts, and large or high profile clients/matters
• Provide, as far as possible, a "one stop shop" for the business community on rates matters, and providing guidance wherever possible on and if necessary referring colleagues to the appropriate source of help
• Ensuring that key objectives are agreed (with Manager / Head of Revenue), monitored and met at all times
• Maintaining integrity of internal filing for reference / approval purposes
• Ad-hoc tasks relating to the reporting and presenting of rates related information
• Undertake any other duties as required by the Revenue Management team
• Create, maintain and develop relationships with business stakeholders in the legal and support communities

Qualifications, skills and experience

• Consistent, fast and accurate data entry with high attention to detail
• Competent IT skills, good working knowledge of Word, Excel and Outlook
• Suggests new ideas or ways of doing things in a confident, constructive and sensitive way
• Experience of working in the legal industry, or professional services environment would be an advantage
• Ability to analyse problems and present solutions to management or the business
• Solid commercial skills, including reviewing and validating proposals, making recommendations
• Personal Leadership
• Positively impacts those around them, makes quality decisions and develops themselves both personally and professionally
• Demonstrates sound knowledge in their field
• Anticipates potential problems and identifies a range of possible solutions
• Adapts their interpersonal style to suit different audiences in a genuine way
• Builds Authentic Relationships
• Takes time to get to know people beyond their role
• Treats people with respect and in a fair and consistent way
• Recognises when colleagues are under pressure and volunteers to assist them where possible
• Collaborates with others
• Works within teams and across boundaries to share knowledge and achieve results
• Identifies and builds relationships required to achieve the best outcomes for the firm
• Engages people with the right skills, knowledge and expertise to provide advice and assist with tasks
• Connects other people in the firm who have mutual interests or work objectives
• Generously shares their time, knowledge, expertise and talent to support others' success
• Enhances the Client Experience
• Creates opportunities to enhance the experience of the firm's clients through their daily tasks
• Behaves consistently with the firm's values in their interactions with others
• Conducts themselves in a way that reflects positively on the firm's brand, both inside and outside the firm
• Achieves Results
• Maintains focus and drive to achieve quality outcomes
• Focuses their time and efforts on issues that will have the greatest impact on agreed objectives
• Anticipates responses and plans their approach accordingly
• Looks for the most effective way to achieve outcomes
• Maintains perspective and optimism when faced with setbacks