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For Companies At a Glance
- Tasks: Support a dynamic team with administrative tasks and ensure smooth operations.
- Company: Join Herbert Smith Freehills, a leading global law firm with a collaborative culture.
- Benefits: Gain valuable experience, competitive salary, and opportunities for professional growth.
- Why this job: Kickstart your career in a prestigious firm while developing essential skills.
- Qualifications: 5 GCSEs including Maths and English; strong communication and organisational skills.
- Other info: Perfect for school or college leavers looking to make an impact.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Practice Team Assistant (PTA) role at Herbert Smith Freehills Kramer
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Join to apply for the Practice Team Assistant (PTA) role at Herbert Smith Freehills Kramer
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Responsibilities
- Provide support to the relevant PA team and fee earning colleagues by assisting them in the following areas:
- Deliver high quality, accurate work whilst managing and responding to changing and competing priorities
- Meet required deadlines and negotiate alternate timeframes when necessary utilising other in-house services as appropriate (e.g. Reprographics, Document Production and General Office)
- Implement effective telephone call management and other communication practices. Ensure callers and other parties receive a consistent, high quality service and their expectations are managed
- Print, photocopy and scan relevant documents as required. Assist with the preparation of Court/Counsel bundles, Deeds and fee earner working papers
- File relevant documents in electronic or hard copy files as required
- Assist with fee earner expense claims, cheque requisitions and other banking related admin in a timely manner
- Manage own email including timely response, filing of emails (including hard copy filing where necessary)
- Manage the entry of timesheets for partners (where relevant) promptly with accurate use of phase and task codes (if required)
- Assist with the billing administration process which may include the creation of pre-bills, editing of bills and narratives, producing bill cover letters, ebilling set-up/submission and posting onto the system as per firm policy and process
- Assist with making client/matter changes such as adding/amending client addresses, third party payers and making changes to agreed rates at the final billing stage
- Support the team with meeting the required WIP, billing and debtor\’s day targets by generating client matter reports and rectifying errors and omissions when required
- Assist with the new business intake administration process which may include, conflict checks, file opening forms, anti-money laundering/agreed rates forms and preparing engagement letters including checking for retainers
- Assist with quick turnaround document work that cannot be sent to DP
- Assist with the organisation of event/meeting logistics such as booking conference rooms, arranging refreshments, equipment, arranging dial-in details and VC set-up and making restaurant reservations for client lunches/dinners
- Assist with point to point travel bookings which may include single/return train/flight tickets, hotel and taxi bookings
- Assist with updating client information and relevant databases, following PA or lawyer instructions (eg, InterAction)
- Prepare files for archiving and manage return/retrieval of files following firm guidelines
- Provide ad hoc support to the group or division such as assisting with incoming mail, answering the telephones, booking couriers, organising repro/DP submissions, assisting with room moves and any other general administrative duties
- Adhere to firm, office and practice group policies and procedures, including those that are formal, informal, documented or verbal
- Take all necessary steps to ensure you are aware of correct procedures. Maintaining inquisitive, collaborative and vigilant work habits, keeping abreast of changes and developing more efficient work processes. Demonstrate this in your interactions with others
- Demonstrate enthusiasm and proactivity in the workplace, including participating in and contributing to secretarial group meetings, firm initiatives, focus groups, pilot groups, team building activities, learning and development sessions and other relevant activities
- Take responsibility for your own learning, undertake recommended training, keep up to date and comply with firm policies, adopt new or improved firm and practice group recommended work practices, and share information with others about better ways of working
Key Performance Indicators
- Partners, lawyers, Team Leader and PA team are satisfied with the level of administrative support they receive (including communication of work in progress) and agree that the quality of support you provide meets expectations
- Work produced is consistently accurate and completed as requested, within agreed timeframes and is of a high standard
- A reputation within the practice group for being an effective, helpful and supportive team member
- Colleagues (including lawyers, PAs and Business Services staff) are confident that they can approach you and will receive a level of assistance that is appropriate in the circumstances
- A reputation for being an effective communicator and for working with team members and Business Services groups to achieve positive outcomes
- Compliance with the firm\’s and practice group\’s policies, guidelines and recommended ways of working
- Actively participate in the firm\’s annual performance review process, using knowledge of the firm\’s Competency Framework to set professional goals
- You take full ownership and responsibility for any absences from the office (including planned and unexpected absences). This includes leaving work in an appropriate state of order, leaving discoverable and up to date handover information, providing handover and full communication of the absence that is appropriate to the circumstances and in accordance with the process in place for the group
Qualifications, Skills and Experience
- 5 GCSE\’s graded 9-4 (A*-C), including Maths and English
- School/College leaver
- CILEX is desirable but not essential
- Work experience within a law firm or professional services firm – desirable
- Typing speed minimum of 45 wpm with 98% accuracy
- Good knowledge of the Microsoft suite (Outlook, Word, Excel and PowerPoint)
- Good written and verbal communication skills
- A demonstrated ability to build effective and trusting relationships with people internally and external to the firm
- Good organisational and time management skills with the ability to think ahead
- Ability to multi-task and prioritise competing demands from multiple stakeholders
- Ability to respond to changing circumstances and work to meet deadlines
- Good problem solving ability
- Strong teamwork skills
- Demonstrates proactivity and ability to act on own initiative
Seniorities
- Entry level
Employment type
- Full-time
Job function
- Administrative and Legal
- Industries
We cannot include extraneous postings or unrelated content.
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Practice Team Assistant (PTA) employer: Herbert Smith Freehills Kramer
Contact Detail:
Herbert Smith Freehills Kramer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Team Assistant (PTA)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Practice Team Assistant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the firm and its culture. Understand what they value in a Practice Team Assistant. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common questions for administrative roles, and don’t forget to highlight your organisational skills and ability to manage multiple tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Herbert Smith Freehills Kramer. Don’t miss out on this opportunity!
We think you need these skills to ace Practice Team Assistant (PTA)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Practice Team Assistant role. Highlight relevant skills and experiences that match the job description, like your organisational skills and ability to manage competing priorities.
Showcase Your Communication Skills: Since this role involves a lot of communication, emphasise your written and verbal communication skills in your application. Give examples of how you've effectively communicated in previous roles or situations.
Be Detail-Oriented: Attention to detail is key for this position. In your application, mention any experiences where you’ve had to produce accurate work under tight deadlines. This will show us that you can handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're proactive and keen on joining our team!
How to prepare for a job interview at Herbert Smith Freehills Kramer
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Practice Team Assistant. Familiarise yourself with tasks like managing emails, assisting with billing processes, and supporting fee earners. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or deadlines. Be ready to discuss how you prioritised competing demands and maintained high-quality work under pressure.
✨Practice Effective Communication
As a PTA, you'll need to communicate clearly and effectively. During the interview, practice articulating your thoughts and ideas. Use examples to illustrate your communication skills, especially in managing calls and liaising with colleagues. This will highlight your ability to provide a consistent, high-quality service.
✨Demonstrate Proactivity and Enthusiasm
Employers love candidates who show initiative. Share instances where you've taken proactive steps in previous roles, whether it was improving a process or volunteering for additional responsibilities. This will convey your enthusiasm for the position and your willingness to contribute positively to the team.
