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- Tasks: Support billing processes and liaise between lawyers and support teams for invoice preparation.
- Company: Join a leading professional services firm with a focus on innovation.
- Benefits: Gain valuable experience, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that streamlines billing processes and enhances client relationships.
- Qualifications: Experience in professional services and strong IT skills, including Word and Excel.
- Other info: Exciting chance to learn about AI and emerging technologies in a supportive setting.
The predicted salary is between 30000 - 42000 £ per year.
The role of the Practice Operations Assistant is to support the billing process in Practice Groups. This includes liaising between lawyers and Practice Group support teams in invoice preparation and then final issuance of the invoice working with the Revenue team as needed.
Key tasks include:
- Chasing timesheets
- Narrative time entry remediation
- Editing of bills
- Coordinating write-offs and discounts
- Collating bills and narratives in their final form as per firm policy and process
- Managing alternative pricing arrangements and cross-border invoicing
The role will work closely with PEs and PTAs for their assistance with billing admin throughout. The revenue aspects of the role will include supporting the creation of pre-bills, producing final invoices and bill cover letters, working with the Revenue and Matter Management teams on matter setup and posting final invoices onto the system as per firm policy and process.
Responsibilities include assisting the business in ensuring a streamlined process to include:
- Time capture
- Narrative edits
- Matter set up
- Remediation from 'ready to bill' through to invoice production
Using software including Firm applications like Timesheet Writer as needed to support the narrative remediation process. Assist in drafting and producing invoices providing complete support throughout. Assist teams in dealing with internal and external queries regarding invoices and the working capital profile, liaising with lawyers and the Revenue team.
Understanding clients' billing and collection processes and ensuring that invoices are produced, submitted, and collected in a manner which is appropriate for the Firm and in line with client requirements, which facilitates payment with minimum queries and time delay. Liaising with partners and associates regarding queried debts, unpaid invoices, escalating as required to the relevant Legal Project Manager for the matter.
Qualifications, skills and experience:
- Experience in a professional services environment
- Competent IT skills, good working knowledge of Word, Excel and Outlook
- Experience of PowerBI or willing to learn
- An innovative mindset, curious about AI and emerging technologies
Practice Operations Assistant in City of London employer: Herbert Smith Freehills Kramer
Contact Detail:
Herbert Smith Freehills Kramer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Operations Assistant in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and professional services sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the firm’s billing processes and their approach to client relationships. Show them you understand their needs and how you can help streamline their operations.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to billing and invoicing. This will help you feel more confident when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Practice Operations Assistant role, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Practice Operations Assistant in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant experience in billing processes or professional services to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the Practice Operations Assistant role and how your background makes you a perfect fit for us.
Show Off Your IT Skills: Since we value tech-savvy candidates, mention your experience with software like Word, Excel, and any familiarity with PowerBI. If you're willing to learn new tools, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Herbert Smith Freehills Kramer
✨Know Your Billing Basics
Make sure you understand the billing process in a professional services environment. Brush up on how invoices are prepared, what narrative edits involve, and the importance of timely timesheet submissions. This knowledge will help you answer questions confidently and show that you're ready to hit the ground running.
✨Familiarise Yourself with Relevant Software
Since the role involves using software like Timesheet Writer and potentially PowerBI, it’s a good idea to get comfortable with these tools. If you haven’t used them before, consider watching some tutorials or reading up on their functionalities. This will demonstrate your proactive approach and willingness to learn.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with unpaid invoices or liaising with lawyers about billing queries. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to share those stories during the interview.
✨Show Your Curiosity About Emerging Technologies
The job description mentions an innovative mindset and curiosity about AI and emerging technologies. Be prepared to discuss any relevant experiences or ideas you have regarding how technology can improve billing processes. This will highlight your forward-thinking attitude and align with the firm's goals.
