Service Desk Administrator – IT & Customer Care in Taunton
Service Desk Administrator – IT & Customer Care

Service Desk Administrator – IT & Customer Care in Taunton

Taunton Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer service, invoicing, and support branch administration.
  • Company: Leading security solutions provider with a strong reputation.
  • Benefits: Company pension, health programmes, and exclusive discounts.
  • Why this job: Join a dynamic team and enhance your IT and customer care skills.
  • Qualifications: Organised, IT literate, and experienced in administration.

The predicted salary is between 30000 - 42000 £ per year.

A leading security solutions provider is looking for an experienced Administrator to join their branch in Taunton. This full-time position offers comprehensive training, with responsibilities including customer service management, invoicing, and supporting branch administration. Ideal candidates should be organized and IT literate.

Benefits include:

  • Company pension
  • Health programs
  • Discounts

Service Desk Administrator – IT & Customer Care in Taunton employer: Herbert Bogner

Join a leading security solutions provider in Taunton as a Service Desk Administrator, where you will benefit from a supportive work culture that prioritises employee growth and development. With comprehensive training, a company pension, health programmes, and exclusive discounts, this role offers not just a job, but a meaningful career in a dynamic environment committed to excellence in customer service.
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Contact Detail:

Herbert Bogner Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Desk Administrator – IT & Customer Care in Taunton

Tip Number 1

Network like a pro! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings.

Tip Number 2

Prepare for interviews by practising common questions related to customer service and IT skills. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your organisational skills during interviews. Bring a portfolio of your past work or examples of how you've managed tasks efficiently. It’s all about proving you can handle the responsibilities!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Service Desk Administrator – IT & Customer Care in Taunton

Customer Service Management
Invoicing
Branch Administration Support
Organisational Skills
IT Literacy
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer service management and administration. We want to see how your skills align with the role of Service Desk Administrator, so don’t be shy about showcasing your IT literacy!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Taunton. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to your skills and experiences relevant to the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at Herbert Bogner

Know Your Stuff

Make sure you brush up on your IT knowledge and customer service skills. Familiarise yourself with common security solutions and be ready to discuss how you've handled customer queries in the past.

Show Off Your Organisational Skills

As an Administrator, being organised is key. Prepare examples of how you've managed multiple tasks or projects simultaneously. This will show that you can handle the responsibilities of the role effectively.

Ask Smart Questions

Prepare a few thoughtful questions about the company and the role. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.

Dress the Part

Even though it’s a tech role, first impressions matter! Dress smartly for the interview to convey professionalism and respect for the opportunity.

Service Desk Administrator – IT & Customer Care in Taunton
Herbert Bogner
Location: Taunton
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  • Service Desk Administrator – IT & Customer Care in Taunton

    Taunton
    Full-Time
    30000 - 42000 £ / year (est.)
  • H

    Herbert Bogner

    50-100
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