Administrator in Taunton

Administrator – Office based TA2 6BJ

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Company: Abel Alarm, the UK’s largest privately owned provider of electronic, fire and security systems, celebrating 60 years in business and the only independent company offering a nationwide service across the UK through 13 local offices.

Job Overview

We are currently looking for an experienced administrator to work from our branch based in Taunton. You must be enthusiastic, willing to learn new skills, and full training will be provided.

The successful candidate will provide support for the efficient running of branch administration, including engineering service control, invoicing, and general administrative duties while promoting a high‑level of customer care to meet customer expectations.

Responsibilities

• Service Desk: receive calls from customers and book jobs onto our in‑house system.
• Provide efficient engineering service control to meet customer service levels.
• Deal with sales enquiries.
• Ensure relationships with customers are maintained successfully.
• Interact, liaise and cooperate with all company employees.
• Support other branch team colleagues to achieve branch targets.
• Answer telephone calls courteously and professionally at all times.
• Carry out duties for other branch administrators during absences.
• Adhere to the company’s health and safety policies and procedures.
• Maintain a full understanding of the company’s management system (AMS).
• Perform any other tasks within your skills and capabilities as required by senior management.

Qualifications & Attributes

• Self‑confident, organised and articulate.
• IT literate with excellent attention to detail.
• Confident on the telephone and flexible.

Benefits

• Company pension.
• Long‑service annual leave rewards.
• Employee Assistance Programme.
• Retailer/restaurant/gym discounts.
• Free onsite parking.
• Health and wellbeing programme.

Employment Details

• Job type: Full‑time, Permanent.
• Pay: Up to £23,809.50 per year.
• Schedule: Monday to Friday, permanent full time.
• Work location: In person.
• Seniority level: Mid‑Senior.
• Industry: Administrative and Support Services.
• Function: Information Technology.

Equality, Diversity & Inclusion

Abel Alarm is an equal opportunities employer. We are committed to equality of opportunity across our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances.

How to Apply

If you meet the above criteria and feel you can make an impact in our well‑respected and evolving business, please apply!