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For Companies At a Glance
- Tasks: Keep our ward clean and safe while supporting nursing staff and ensuring patient comfort.
- Company: Join Herbal Hills, a caring environment focused on patient well-being.
- Benefits: Part-time hours, supportive team, and opportunities for personal development.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: GCSEs or equivalent; good communication and time management skills.
- Other info: Be part of a dynamic team in a rewarding healthcare setting.
Job Summary
The Nicol Unit is a 19‑bed Rehabilitation/Sub‑acute Unit. This role is an exciting opportunity for a motivated, caring and proactive Housekeeper who will focus on providing the highest standard of care for our patients and their families.
Key Responsibilities
- Assist patients with ordering food that meets their dietary requirements; coordinate with ISS catering staff.
- Maintain meal trolley and oversee meal service during breakfast and lunch; ensure meals are delivered promptly and resolve any discrepancies with nursing staff and the main kitchen.
- Monitor and record fridge temperatures for the staff, drug, and staff fridges; dispose of out‑of‑date items and keep fridges clean.
- Report maintenance requests for equipment promptly via the intranet; monitor response times within own remit.
- Keep patient lockers and bedside tables tidy; maintain cleanliness of nursing equipment and ward workable area.
- Maintain cleaning records for the sluice and supervise floor cleaning days, ensuring patient safety.
- Respond to telephone calls courteously and handle patient concerns through communication with nursing staff.
- Promote effective communication with patients, colleagues, other health‑care staff and visitors; maintain a professional image at all times.
Person Specification
- Essential Qualifications: Literacy and numeracy skills; 4 GCSEs or equivalent.
- Essential Experience: Proven verbal and written communication skills; effective time‑management skills.
- Essential Skills: Awareness of patient and ward confidentiality; excellent organisational skills; good NHS knowledge.
- Essential Personal Qualities: Able to work as an effective team member; adaptable to a busy environment with frequent interruptions; committed to personal development; able to manage own workload under supervision.
- Desirable Qualifications: Basic food hygiene, IT skills.
- Desirable Experience: Previous experience of stock ordering.
Equality and Diversity
South Warwickshire University NHS Foundation Trust is an equal opportunity employer committed to equality, diversity and inclusion. We welcome applications from all backgrounds, including protected groups. All applicants are assessed on merit and professional suitability.
Contract and Working Pattern
Fixed‑term, 12‑month, part‑time contract on a 60% duty‑cycle. Working pattern: Part‑time, Monday‑Friday. Salary: £24,465 a year pro rata.
Employer Details
South Warwickshire University NHS Foundation Trust
Stratford Hospital, Arden Street, Stratford upon Avon, CV37 6NX
Website: https://www.swft.nhs.uk/
Disclosure and Barring Service Check
This post requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Certificate of Sponsorship
Applications from job seekers who require skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Key Information
Reference number: 203-CS1077
Application Deadline
27 January 2026
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Housekeeper - Nicol Unit employer: Herbal Hills
Contact Detail:
Herbal Hills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Nicol Unit
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Housekeeper role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of hygiene standards and patient care. We want you to show that you’re not just a great cleaner, but also someone who understands the importance of a safe environment for patients.
✨Tip Number 3
When you get that interview, don’t forget to ask questions! Show your interest in the ward’s operations and how you can contribute to maintaining a clean and safe space for patients and staff alike.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Housekeeper - Nicol Unit
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housekeeper role at Herbal Hills. We want to see how you can contribute to creating a clean and safe environment for patients.
Show Off Your Communication Skills: Since good verbal and written communication is key in this role, don’t shy away from showcasing your ability to communicate effectively. We love seeing examples of how you've interacted with team members or handled patient inquiries.
Highlight Relevant Experience: If you’ve got experience in housekeeping or a healthcare setting, make sure to mention it! We’re looking for candidates who understand the importance of maintaining a clean and safe environment, so share any relevant stories.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Herbal Hills
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeper in a healthcare setting. Familiarise yourself with the specific duties mentioned in the job description, like maintaining cleanliness and supporting nursing staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Effective communication is key in this role, especially when liaising with nursing staff and patients. Prepare examples from your past experiences where you've successfully communicated or worked as part of a team. This will highlight your ability to fit into the ward environment and support patient needs.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a Housekeeper. Think of instances where you've managed stock, maintained cleanliness, or adhered to health and safety protocols. Be ready to discuss how you prioritise tasks and ensure everything runs smoothly, especially in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle challenges in the ward. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
