At a Glance
- Tasks: Manage and grow client relationships in the FinTech sector, ensuring maximum value from our platform.
- Company: Join a profitable, self-funded FinTech company with a focus on innovation.
- Benefits: Earn up to £100,000 basic salary, with potential earnings of £150,000.
- Other info: Diverse and inclusive workplace with support for personal and professional growth.
- Why this job: Make a significant impact in a small team and influence company strategy.
- Qualifications: 3-5 years of account management experience in B2B SaaS or financial services.
The predicted salary is between 100000 - 100000 £ per year.
We are representing a profitable, self-funded FinTech company that is looking for a Senior Account Manager to join their team. In this role, you will be central to nurturing and growing client relationships, directly contributing to the company's continued success. This is an excellent opportunity for someone with a strong background in account management within the SaaS or financial data sector. You will have a direct impact on the business, helping to shape its growth and refine its client success strategies.
About the Role
As a Senior Account Manager, you will be responsible for a portfolio of over 100 clients within the financial services industry. Your primary focus will be on managing the entire client lifecycle, from onboarding to renewal, ensuring they receive maximum value from the data intelligence platform. You will work closely with senior stakeholders, conduct strategic reviews, and act as the voice of the client within the business, providing valuable feedback to the product and data teams.
Key Responsibilities
- Manage and develop a portfolio of more than 100 clients in the financial sector, taking ownership of renewals and identifying opportunities for growth.
- Lead regular strategic review meetings with senior client stakeholders, using data to demonstrate the platform's value and return on investment.
- Develop and implement scalable onboarding and client success processes to improve efficiency and client satisfaction.
- Work collaboratively with a team of Product Specialists and Customer Success professionals to ensure a seamless client experience.
- Translate client feedback into actionable insights for the product development roadmap.
- Proactively manage client relationships to mitigate churn and ensure long-term partnerships.
About You
We are looking for a professional with a proven ability to manage complex client relationships and a genuine interest in the FinTech sector. You have 3 to 5 years of account management experience, ideally within a B2B SaaS, data, or financial services company. You are experienced in working with senior decision-makers within financial services. You are commercially astute, with proven experience managing renewals, handling pricing discussions, and building strong business cases for expansion. You possess the technical understanding to grasp data products and effectively communicate with product specialists. You have excellent organisational skills, with the ability to manage a large portfolio of clients effectively. You are a clear and credible communicator, both in writing and in person. You are adaptable and thrive in a fast-paced environment where you can take ownership of your work.
What’s on Offer
- A competitive basic salary of up to £100,000, with on-target earnings of £150,000.
- The opportunity to make a significant impact in a small, autonomous team.
- A role with direct influence on the company’s strategy and product direction.
- An environment that supports accelerated personal and professional growth.
If you are ready to take on a key role in a scaling company and have the experience we are looking for, we would be pleased to hear from you.
Hera recruits with diversity and inclusion at its core and continues to embrace, champion, and recognise the incredible assets that come from working and collaborating with people from all walks of life. We're here to support you every step of the way, so if you require reasonable adjustments during the application or interview process, please don't hesitate to reach out to us. We'll guide you through how we're able to support you with your specific needs and will ensure a fair and accessible recruitment process for all candidates, without you having to disclose the details behind your disability or condition.
Senior Account Manager in London employer: Hera
Join a dynamic and profitable FinTech company that values innovation and client success, offering a competitive salary package and the chance to make a significant impact within a small, autonomous team. With a strong focus on personal and professional growth, this role provides opportunities to shape the company's strategy while working in a collaborative environment that champions diversity and inclusion. Experience a rewarding career where your contributions directly influence client relationships and business outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Hera. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hera.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hera's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hera
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hera.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Hera will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Hera employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
